Small Business Existing Business Underwriter

Manulife; Quebec; Remote; CAD 51,000 - 86,000; Full time

Job summary

A leading financial services provider in Quebec is seeking an Underwriter to analyze group characteristics and provide underwriting decisions. The ideal candidate should have strong analytical skills, bilingual capabilities, and a background in Group Life and Health concepts. This role offers a competitive salary range of $51,375.00 - $85,625.00 CAD and customizable benefits. Flexibility in working hours is supported to accommodate client needs.

Benefits

Health and dental benefits

Mental health support

Retirement savings plans

Paid time off and flexible work hours

Qualifications

• Strong customer service skills with the ability to negotiate with advisors.
• Ability to prioritize high volumes of work within time constraints.
• Demonstrated knowledge of Group Life and Health concepts.

Responsibilities

• Analyze group characteristics and benefits to price group business.
• Provide clear underwriting decisions through communication.
• Evaluate risk propositions and provide value-added recommendations.

Skills

Negotiation Skills

Analytical skills

Attention to detail

Bilingual (French/English)

Excellent communication

Mathematical skills

Education

Underwriting experience or related certification (GBA, LOMA, HIAA, CEBS)

Tools

Microsoft Word

Microsoft Excel

Job description

The Underwriting Team is looking for an analytical, self‑starter to join the unit as an Underwriter. Reporting to the Small Business Underwriting Manager, the Underwriter position is accountable for analyzing group characteristics, benefits and plan design in order to appropriately price and win new group business or retain existing business.

This role will involve analyzing the rating information, assessing the group’s specific risk characteristics as well as delivering clear, accurate and complete quotes to our Manulife Account Executives.

Position Responsibilities

• Analyze group characteristics, benefits, and plan designs
• Analyze premium and claims information in order to appropriately price small business
• Provide underwriting decisions through clear verbal and written communications
• Conduct constructive negotiations utilizing underwriting judgment and guidelines
• Evaluate and act on risk propositions.
• Accurately price new and existing business opportunities.
• Provide value added underwriting and benefit recommendations to maximize the clients' group benefit spend

Required Qualifications

• Negotiation Skills: Skilled in influencing and negotiating positive outcomes. Strong customer service skills with the ability to negotiate with the Advisors, Account Executives and Head office partners
• Ability to prioritize high volumes of work and multiple priorities within set time constraints
• Ability to meet and work within timely deadlines
• Excellent attention to detail
• Solid mathematical skills for data analysis and decision-making
• Strong oral and written communication
• Fosters productive working relationships across diverse groups to produce superior solutions
• Stays current on Manulife’s strategy, key priorities and market trends
• Execute with excellence and a commitment to high quality
• Flexible hours to meet the needs of our customers across the country
• Demonstrated knowledge of and experience with Group Life and Health concepts, benefits and products
• Previous underwriting experience is an asset, as is enrollment in or completion of GBA, LOMA, HIAA, or CEBS.
• Technical Skills: Proficient in Microsoft Word and Excel.
• Knowledge of GB tools and systems an asset
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

CAN, Quebec - Full Time Remote

Working Arrangement

Remote

Salary range is expected to be between

$51,375.00 CAD - $85,625.00 CAD. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.