Site Services Supervisor

Douglas College; New Westminster; Hybrid; CAD 56,000 - 64,000; Full time

Job summary

A leading educational institution in New Westminster seeks a Site Services Supervisor to oversee Site Services operations and improve service delivery. The candidate will manage relationships with staff and develop new procedures to enhance client satisfaction. A two-year related credential and strong interpersonal skills are essential. This full-time role offers a hybrid working arrangement and competitive benefits, supporting a healthy work-life balance.

Benefits

Hybrid work arrangements

Competitive salaries

Excellent Health and Dental Benefits

Defined‑Benefit Pension Plan

Professional Development opportunities

Access to Fitness Centres and Classes

Qualifications

• Completion of a two-year program in a related field at a recognized post‑secondary educational institution.
• Excellent interpersonal and cross‑cultural communication skills including written and verbal fluency in the English language.
• Strong interpersonal skills and the ability to maintain effective working relationships.

Responsibilities

• Provide supervision of Site Services and resolve operational issues.
• Assist in developing new procedures to improve client services.
• Provide exceptional client-centred service to all stakeholders.

Skills

Interpersonal communication

Cross-cultural communication

Supervisory skills

Office management

Team-building

Education

Completion of a two-year program in a related field

Job description

JOB OPPORTUNITY

Position Information

Location: Hybrid / New Westminster Campus
Salary Range: $56,671 to $63,636 annually. Salary scale and wage increments are in accordance with the Collective Agreement

The Opportunity

Provide supervision of Site Services, room bookings and resolve operational issues. Assists in developing new procedures to improve the coordination and client services provided by Facility Services. Provides exceptional client-centred service on a consistent basis to all stakeholder groups. The Site Services Supervisor is responsible for the supervision of the Site Services Assistants.

WHO WE ARE

Do what you love. Be good at it. That's how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree‑granting colleges even better.

Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.

WHAT WE OFFER

• Transit‑accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined‑Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes

For more benefits information, click here !

WHAT IT TAKES

• Completion of a two (2) year program in a related field at a recognized post‑secondary educational institution. An equivalent combination of education and experience may be considered.
• Excellent interpersonal and cross‑cultural communication skills including written and verbal fluency in the English language.
• Strong interpersonal skills including a demonstrated ability to develop, establish and maintain effective working relationships with administrators, managers and staff.
• Demonstrated team‑building skills; proven experience supervising demonstrating the knowledge of principles and practices of employee supervision including work planning, organization, training, performance review and evaluation.
• Demonstrated office management and supervisory skills and experience.

For the Full Job Description, click here .

Additional Information

• This temporary, full‑time, regular position is available starting December 17, 2025 to January 2, 2027
• Hours of work will typically be scheduled Monday to Friday, between 8:00 am and 4:00 pm.
• This position is required to work a flexible schedule based on operational needs
• Shift days and times may change depending on operational needs
• Evening and occasional weekend work may be required.
• The position is located at the New Westminster campus; and will be required to work at all Douglas College campuses and off‑site locations
• Douglas College is committed to supporting a healthy work/life balance for employees.
• A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy

Posting Number 02674SA Position Title Site Services Supervisor Anticipated Start Date 12/17/2025 End Date 01/02/2027 Needs a Criminal Records Check No

How To Apply

Open Date 12/09/2025 Close Date 12/15/2025 Open Until Filled No Maximum Number of References 3 Minimum Number of References 3

Equity Statement

Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialised or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.

Important Note

Qualified internal applicants must apply by December 15, 2025 to be given first consideration. Click the link at the top of this page to apply directly to this posting.