Site Reliability Engineer

Generations Bank; Edmonton; On-site; CAD 100,000 - 125,000; Full time

Job summary

A financial institution is seeking a permanent Site Reliability Engineer to support their cloud-first strategy. You will be responsible for managing technology that underpins the bank's operations, performing both SysOps and DevSecOps functions. Candidates should have strong experience in automation, incident management, and IT systems administration. The role offers a competitive salary starting at $90,000 and a comprehensive benefits package, promoting a healthy work-life balance.

Benefits

Flexible spending accounts

Generous paid time off

Professional development support

Onsite gym

Employee discounts

Qualifications

• 5-7 years of experience in IT systems administrations.
• Must have experience with Azure App Services.
• Experience managing Continuous Integration/Deployment pipelines.

Responsibilities

• Automate operations for in-house systems.
• Manage incident responses and documentation.
• Collaborate with other teams for operational integration.

Skills

Automation tools development

Systems Troubleshooting

Scripting (Python, Bash, PowerShell)

IT Security knowledge

Communication skills

Teamwork

Education

Bachelor's degree in computer science or related field

Tools

Azure DevOps

GitHub

Continuous Integration tools

Job description

The Opportunity

General Bank of Canada is looking for a permanent, fulltime Site Reliability Engineer to join the Bank's Data, Technology and Innovation (DTI) team. Consistent with the growth trajectory of the Bank, this is an excellent opportunity for the right individual to contribute to building the Bank of the future with considerable potential for learning, growth, and advancement.

Reporting to the Director, Enterprise Computing Services, the Site Reliability Engineer will be a critical contributor to the company's evolution to a cloud first strategy and the department's shift to DevSecOps practices. This change will be supported by agile information technology (IT) and business practices, and the role will be responsible for managing the supporting technology that supports the Bank's operations.

The Site Reliability Engineer will evaluate existing systems and their configurations, then implement changes in configuration, tools, and processes to increase reliability and efficiency. This role will perform both more traditional SysOps and DevSecOps related functions.

Position Responsibilities

• Automate Operations: Develop and implement automation tools to improve efficiency of supporting in-house systems, including servers, SANs, networks, firewalls, databases, and other related technologies.
• Change Management: Throughout day-to-day operations and management, structure and automate the implementation of system changes and backout processes.
• Incident Management: Lead incident response including conducting retrospectives with support teams and writing Incident Reports.
• Collaboration: Work closely with other DTI teams, including Software Development and Support, Helpdesk, Data Engineering and Analytics to ensure seamless integration and operations of systems and applications. Ensure a focus on reliability and deployment efficiency is maintained.
• Troubleshooting: Proactively identify and resolve system issues including troubleshooting hardware, software, and network problems.
• Documentation: Develop and maintain comprehensive documentation for IT infrastructure, including system configurations, topologies, infrastructure as code and pipelines.
• Technology Trends: Stay current with the latest technologies and industry trends to ensure the company's technology remains competitive.

What You Bring to the Table

Required Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• At least 5-7 years of experience in IT systems administrations and infrastructure support, including 2 years of experience working with an automation and integration focus.
• Proven experience building and maintaining Continuous Integration and / or Continuous Deployment pipelines.
• Proven experience managing workloads in Azure, including Azure App Services.
• Experience working with Azure DevOps and GitHub.
• Strong knowledge of operating systems (LINUX, Windows), networking configuration.
• Experience using configuration management tools with virtual servers, high availability clusters and network appliances.
• Proficiency in scripting (Python, Bash, PowerShell, Terraform) and proven strength automating provisioning deployment and scaling of systems.
• Strong IT Security knowledge.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication skills and the ability to work effectively in a team.
• Ability to develop others and learn from them.

Preferred Qualifications

• Certifications such as CCNA, CCNP, MCSE, Microsoft Certified Azure Administrator, Microsoft Certified DevOps Engineering Expert, Certified Kubernetes Administrator, Docker Certified Associate.
• Experience supporting technology in the Financial sector.
• Experience with GCP and AWS platforms.
• DevOps Process enthusiast.

Position Details

• Status: Permanent, fulltime
• Workplace Model: In-Office
• Location: Edmonton
• Working Conditions: Office environment with the ability to work remotely if required. On-call scheduling is required.
• Compensation: Compensation is commensurate with qualifications. The salary range for this position starts at $90,000.00.
• Posting Deadline: Posted until filled.

What GBC Brings to the Table

At General Bank of Canada, we offer more than just a paycheque. We provide the opportunity to build your career and elevate it to new heights. Our compensation package includes base salary, group benefits and a matched retirement savings plan program.

Our group benefits ensure you and your dependents are covered for extended health, dental, and vision care. We also provide flexible spending accounts, replenished annually, to help cover additional medical and wellness expenses. Recognized as one of the Best Workplaces for Mental Wellness in 2025, we take mental health seriously. That's why we offer additional coverage for mental health practitioners and a dynamic employee assistance program.

As an employee, you can expect more than just our competitive compensation package, comprehensive group benefits, and matched retirement savings plan. We also offer the following :

• Generous paid time off to promote healthy work-life harmony.
• Collaborative work environment where your voice and opinions are valued.
• Exclusive employee perks which include discounts for various products and services.
• Beautiful downtown office location with an onsite gym and Edmonton's best rooftop patio.
• Engaging social events each month, offering unique experiences and opportunities to connect with colleagues, meet new people and enjoy some fun.
• Professional development and tuition support to help you advance your career.
• Welcoming teams that celebrate diversity and prioritize inclusion.
• Give back to your community. As a proud partner of the United Way, we offer numerous initiatives throughout the year for you to get involved and make a meaningful impact.
• Make an impact. Join one of our employee-led committees to develop leadership skills, expand your network and contribute to our strong corporate culture.

How to Apply

We invite you to apply directly through our Careers portal at generalbank.ca / careers. If you require additional assistance, you can contact us at [e-mail]. While we appreciate all applications, only candidates selected for further consideration will be contacted directly.

At General Bank of Canada, we believe that that diversity drives innovation and fosters a culture of inclusion. We are proud to be an equal-opportunity employer, dedicated to creating a welcoming and supportive environment for all employees. We are committed to building a diverse and inclusive workforce that mirrors the rich diversity of our communities and customers.

We believe that accessibility is a fundamental aspect of our commitment to diversity, equity, and inclusion. Our goal is to ensure that every candidate has an equal opportunity to succeed during the interview process and we will work with candidates requiring accommodations. If you require an accommodation, please reach out to our HR team directly ([e-mail]).

We welcome and encourage applications from individuals of all backgrounds and abilities, including those who are underrepresented in the financial services industry. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected status.