Showhome Host

Bedrock Homes Limited; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading residential builder in Calgary is seeking a Showhome Host responsible for greeting customers and providing information about homes for sale. The ideal candidate has customer service experience and strong communication skills. This position includes assisting the sales team and ensuring a welcoming atmosphere for visitors. Applicants must have a high school diploma and a driver’s license.

Qualifications

• Two years of customer service experience in a professional environment.
• Valid class five driver's license and personal transportation.
• Experience achieving customer satisfaction and sales targets preferred.

Responsibilities

• Greet customers and show home visitors warmly.
• Assist with sales team tasks and conducting house checks.
• Ensure professional presentation of sales center and show homes.

Skills

Customer service experience

Intermediate sales knowledge

Computer literacy (Microsoft Office)

Education

Highschool or GED certificate

Job description

Bedrock Homes Limited – Calgary, AB

Bedrock Homes is proud to be a part of the Carrington Group of Companies and has grown over 50 years as a top, award-winning residential builder and developer in Central Alberta, newly expanded into the Calgary region, and interior British Columbia. We are well established residential home builder in the Edmonton and surrounding area with elite financial stability & several exciting high-volume land positions. A ‘People First’ company, heavy on culture & big on family, we focus on clearly defined achievable goals resulting in attainable, measured success.

About The Position

Reporting to the Sales Manager, the Host is part of a team responsible for the day-to-day operations of the show home sales center. Often as the first-person visitors will encounter, the Showhome Host represents the face of the organization, and the first impression customers will form during their visit.

• Greet customers and show home visitors, set-up appointments, answer questions and provide general information about the company and the homes for sale.
• Assist the sales team with completion of various tasks, such as conducting house checks
• Ensure products from the sales center, show homes, and predesigned inventory are presented professionally and marketed according to company standards.
• Create an engaged and welcoming experience for show home visitors and customers alike.
• Converse and connect with customers to ensure they remain on site if a Sales Associate or an Area Sales Manager is unavailable.
• Assist with registering clients, showcasing the features of the show homes, and bridge a connection to the Sales Associate or Area Sales Manager.
• Discuss community features, amenities and services which provide value and interest to prospective customers.
• Answer phone calls to the show home promptly and maintain a professional demeanor in all conversations.
• Support customers through the sales process.
• Ensure professional presentation and uphold the company’s reputation within the community.
• Provide a supportive and inclusive environment which welcomes and accommodates all customers and visitors across various cultures, communities, abilities, and groups.
• Perform related administrative duties as assigned.
• Other related duties as assigned

Qualifications

• Highschool or GED certificate required.
• Two (2) or more years of customer service experience in a professional environment required.
• Intermediate knowledge of best practices in sales and customer service is required.
• Previous experience in a role demanding greater customer satisfaction and sales target achievement preferred.
• Intermediate computer competencies, specifically with Microsoft Office, is preferred.
• A valid class five (5) driver’s license and personal reliable transportation is required.

To apply, please visit us at https://www.carringtongroup.ca/about-us/careers

Only those legally authorized to work in Canada will be considered for employment. If you are not currently authorized to work in Canada, your application will not be considered.

The Carrington Group is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

We would like to thank all applicants; however only those selected for an interview will be contacted.

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