Shift Team Lead - Customer Experience & Operations

Starbucks; Vernon; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Canada seeks a Shift Supervisor to assist in executing store operations and lead partners during busy shifts. This role involves delivering exceptional customer service, managing operational tasks, and fostering a positive team environment. Ideal candidates will have strong communication skills, experience in retail or restaurant settings, and the ability to collaborate effectively with a diverse team. Join a workplace that values diversity and offers growth opportunities.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Execute store operations during scheduled shifts.
• Model and act in accordance with company guiding principles.
• Deliver legendary customer service.

Skills

Customer service experience

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Job description

A leading coffeehouse chain in Canada seeks a Shift Supervisor to assist in executing store operations and lead partners during busy shifts. This role involves delivering exceptional customer service, managing operational tasks, and fostering a positive team environment. Ideal candidates will have strong communication skills, experience in retail or restaurant settings, and the ability to collaborate effectively with a diverse team. Join a workplace that values diversity and offers growth opportunities.