Shift Team Lead - Customer Experience & Operations

Starbucks; Canmore; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading coffeehouse chain in Canada is looking for a Shift Supervisor who will assist in store operations during shifts. The role involves delegating tasks, providing excellent customer service, and ensuring a clean environment. Candidates should have prior customer service experience in retail or restaurants and possess strong interpersonal skills. Join a supportive team culture that values diversity and customer satisfaction, ensuring operational excellence and a positive experience for all guests.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during scheduled shifts.
• Deploy partners and delegate tasks to provide legendary customer service.
• Model and act in accordance with Starbucks guiding principles.

Skills

Ability to direct the work of others

Effective oral communication skills

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Canada is looking for a Shift Supervisor who will assist in store operations during shifts. The role involves delegating tasks, providing excellent customer service, and ensuring a clean environment. Candidates should have prior customer service experience in retail or restaurants and possess strong interpersonal skills. Join a supportive team culture that values diversity and customer satisfaction, ensuring operational excellence and a positive experience for all guests.