Shift Supervisor: Lead Service & Team Excellence

Starbucks; Saskatoon; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in daily operations. This role requires effective team leadership and a commitment to delivering legendary customer service. Candidates should have previous experience in customer service and exhibit strong communication and interpersonal skills. The Shift Supervisor will be responsible for training partners, overseeing shift operations, and maintaining a positive store environment.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations during shifts.
• Deploy partners and delegate tasks to ensure legendary customer service.
• Provide feedback to the store manager on partner performance.

Skills

Customer service experience

Effective oral communication skills

Ability to direct the work of others

Strong interpersonal skills

Ability to work as part of a team

Job description

A leading coffeehouse chain in Canada is seeking a Shift Supervisor to assist the store manager in daily operations. This role requires effective team leadership and a commitment to delivering legendary customer service. Candidates should have previous experience in customer service and exhibit strong communication and interpersonal skills. The Shift Supervisor will be responsible for training partners, overseeing shift operations, and maintaining a positive store environment.