Shift Supervisor: Lead Service & Team Excellence

Starbucks; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading coffeehouse chain in Burlington is seeking a Shift Supervisor who will assist in executing store operations and leading a team during shifts. Responsibilities include ensuring legendary customer service, providing feedback to partners, and maintaining a positive team environment. Ideal candidates should have prior customer service experience and effective communication skills. This role offers a chance to be part of a dynamic workplace known for its commitment to diversity and equal opportunity for all.

Qualifications

• Customer service experience in a retail or restaurant environment.

Responsibilities

• Assist the store manager with operations during shifts.
• Provide legendary customer service with a customer-first attitude.
• Delegate tasks to shift team and maintain operational excellence.
• Train new partners and provide feedback on performance.

Skills

Customer service experience

Ability to direct the work of others

Strong interpersonal skills

Effective oral communication skills

Ability to work as part of a team

Ability to learn quickly

Job description

A leading coffeehouse chain in Burlington is seeking a Shift Supervisor who will assist in executing store operations and leading a team during shifts. Responsibilities include ensuring legendary customer service, providing feedback to partners, and maintaining a positive team environment. Ideal candidates should have prior customer service experience and effective communication skills. This role offers a chance to be part of a dynamic workplace known for its commitment to diversity and equal opportunity for all.