shift manager - fast food restaurant

A&W; London; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fast food restaurant in London, ON, is seeking a Shift Manager to oversee daily operations. Responsibilities include managing staff, ensuring food safety, and maintaining customer satisfaction. Ideal candidates have 1-2 years of experience and a strong focus on teamwork and customer service.

Qualifications

• 1 to 2 years experience in a supervisory role.
• Secondary school graduation certificate required.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate staff activities.
• Ensure food quality and service standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• 5-10 people
• Cook (general)
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 1 year to less than 2 years

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

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Shift Manager Fast Food Restaurant • London, ON, CA