Shift Leader

McDonald's Canada; City of Lacombe; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading fast-food restaurant chain in Lacombe, Alberta, seeks a Shift Leader to inspire and manage a team while ensuring a safe and clean environment. The role emphasizes leadership, community engagement, and delivering an exceptional customer experience. Candidates should possess strong communication and problem-solving skills, fostering a positive work culture.

Benefits

Education and skills development opportunities

Flexible hours/shifts

Total rewards package including discounts and incentives

Qualifications

• Experience in food service or retail is helpful but not required.
• Ability to inspire and lead a team effectively.
• High expectations for self and team.

Responsibilities

• Inspire and manage a team to deliver excellent customer service.
• Maintain a safe and sanitary environment.
• Participate in community events.

Skills

Leadership

Problem-solving

Communication

Team management

Customer service

Job description

Shift Leader

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working with us means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. What this means in practice is:

• Access to education and skills development opportunities that take you further
• A total rewards package that includes discounts, incentives, and recognition perks
• Flexible hours/shifts that suit your needs
• A safe, respectful and inclusive workplace
• Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

The job

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

• Inspiring a team, instilling a sense of pride, and creating a culture that helps deliver the world’s best Quick Service Restaurant experience
• Maintaining a safe, secure, and sanitary environment for your guests, your team, and yourself
• Managing and leading a team of Managers and Crew Members
• Participating in local events that positively impact your community
• Upholding our renowned cleanliness methodology
• Building sales and profits, which in turn build your value, professionally and financially.

Your vibe and experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and appreciated, what is most important is who you are.

You lead by example and are accountable. You have high expectations and consistently raise the bar for yourself and your team. When confronted with a situation, you can assess and problem-solve with confidence. You put people before profit, knowing that creating a positive culture leads to happier, more engaged staff who will deliver a better experience for your guests.