Shift Lead - Customer Experience & Store Ops

Starbucks; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading coffeehouse chain in Victoria seeks a Shift Supervisor to assist in store operations. This role involves leading a team, delivering exceptional customer service, and maintaining store standards. The ideal candidate has retail or restaurant customer service experience and strong communication skills. Join a company celebrated for its positive working culture, where you can thrive and engage with a diverse group of partners.

Qualifications

• Customer service experience in a retail or restaurant environment.
• Ability to direct the work of others.
• Ability to learn quickly.

Responsibilities

• Assist the store manager in executing store operations.
• Provide legendary customer service with prompt service and quality beverages.
• Model and act in accordance with company guiding principles.

Skills

Customer service experience

Effective oral communication skills

Ability to work as part of a team

Strong interpersonal skills

Job description

A leading coffeehouse chain in Victoria seeks a Shift Supervisor to assist in store operations. This role involves leading a team, delivering exceptional customer service, and maintaining store standards. The ideal candidate has retail or restaurant customer service experience and strong communication skills. Join a company celebrated for its positive working culture, where you can thrive and engage with a diverse group of partners.