Service Technician

CNSC; Quebec; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Service Technician in Quebec City to play a crucial role in delivering exceptional service and quality repairs on advanced automotive technology. This position offers extensive opportunities for career growth with a comprehensive benefits package, including health benefits and financial incentives from day one. If you're passionate about sustainable energy and diagnostics, apply now to make an impact.

Benefits

Health Benefits

Dental & Vision Plans

401(k) with Employer Match

Paid Time Off

Flexible Spending Accounts (FSA)

Qualifications

• Bilingual proficiency in French and English, with French fluency preferred.
• Proven ability to manage multiple priorities.
• Valid Class 5, G, or G2 driver’s license for Canada with a safe driving record.

Responsibilities

• Execute basic and advanced diagnostic and repair work on Tesla vehicles.
• Provide feedback to design and engineering teams to improve procedures.
• Document repairs consistently and maintain shop equipment.

Skills

Attention to Detail

Customer Service

Multi-tasking

Safety-first Attitude

Education

High School Diploma or Associate Degree/Certificate

Automotive Service Technician License

Job description

Tesla’s Service Technicians are part of the world’s largest technician team, working together to fulfill our mission to accelerate the world’s transition to sustainable energy. Joining Tesla means being part of a team of the most talented Technicians and Engineers globally, working on cutting-edge automotive technology and some of the most advanced cars in production today.

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Our Technicians are the heart of every service location, and we rely on their expertise to improve processes and deliver exceptional service and products to our customers. Tesla offers numerous opportunities for career growth through on-the-job training and development programs that help accelerate your career and unlock your potential. With a global presence, Tesla supports your growth and career wherever life takes you. We expect you to bring your full self to work every day, deliver high-quality work, provide outstanding customer service, and contribute to our mission.

About the Role – Service Technician

As a Service Technician at Tesla, you will handle basic and advanced diagnostics and repair work on Tesla’s product line. You’ll work closely with our engineering teams to provide feedback on repair procedures, ensuring continuous improvement. This role requires a collaborative mindset, excellent attention to detail, and a commitment to process improvement.

In this role, you will perform diagnostics, repair, root cause analysis, and document all repairs. You’ll also maintain shop equipment and work closely with other teams to ensure that all Tesla vehicles meet our high standards before delivery.

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Key Responsibilities for the Service Technician

This position includes, but is not limited to, the following responsibilities:

• Execute basic and advanced diagnostic and repair work on Tesla vehicles.
• Provide feedback to design and engineering teams to improve repair procedures and product quality.
• Work with a collaborative and inclusive attitude in a dynamic, ever-evolving environment.
• Use a company-provided laptop for vehicle diagnostics and online training access.
• Document repairs consistently and concisely.
• Inspect and maintain shop equipment, requesting replacements as needed.
• Partner with other teams to deliver exceptional service, including cleaning and detailing vehicles as necessary.

What You’ll Bring

To be successful in this role, candidates should possess the following:

• High School Diploma or Associate Degree/Certificate in a related technical field (e.g., aeronautics, engines, electrical, etc.), or equivalent work experience.
• Automotive Service Technician License, or a desire to pursue Technician Apprentice training.
• Proven ability to manage multiple priorities, organize workload, and meet deadlines.
• A demonstrated safety-first attitude.
• Bilingual proficiency in French and English (French fluency preferred). English is required for communications with internal/external partners, documentation, and use of technical platforms.
• A valid Class 5, G, or G2 driver’s license for Canada with a safe driving record.

Compensation and Benefits

Tesla offers competitive pay along with a comprehensive benefits package, available from day 1 of employment:

• Health Benefits: Options for Aetna PPO and HSA plans with no payroll deductions.
• Family Support: Coverage includes family-building, fertility, adoption, and surrogacy support.
• Dental & Vision Plans: Options available with no paycheck contribution.
• Health Savings Account (HSA): Company contributions for employees enrolled in Aetna’s High Deductible plan.
• Flexible Spending Accounts (FSA): For healthcare and dependent care needs.
• LGBTQ+ Care Concierge services.
• 401(k) with Employer Match, Employee Stock Purchase Plans, and other financial benefits.
• Company-paid Life Insurance: Basic Life, AD&D, short-term, and long-term disability coverage.
• Paid Time Off: Sick leave, vacation time, and paid holidays.
• Additional Resources: Access to back-up childcare, wellness programs, the Tesla Babies program, commuter benefits, employee discounts, and more.

Note: Pay may vary based on market location, experience, skills, and other factors. Full benefit details are provided upon receiving a job offer.

Tesla is an Equal Opportunity Employer committed to fostering diversity in the workplace. Qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, age, national origin, disability, veteran status, gender identity, or any other protected status. Tesla also provides reasonable accommodations for individuals with disabilities.

If you’re passionate about sustainable energy and ready to work as a Service Technician with Tesla in Quebec City, Quebec, apply now to start making an impact.

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