Service Technician

Karcher Canada Inc.; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading cleaning technology company in Mississauga is seeking a Service Technician to assess and repair commercial cleaning equipment. The ideal candidate has at least 2 years of experience, strong analytical skills, and a customer-centric mindset. This role includes fieldwork and offers a flexible working arrangement along with competitive compensation and benefits.

Benefits

Flexible working arrangements

Competitive Compensation Plan

Employee benefits package

Progressive work environment

Work-family balance

Qualifications

• At least 2 years’ experience as a Service Technician with commercial cleaning equipment or similar.
• Excellent problem-solving and analytical thinking skills.
• Willingness to travel.

Responsibilities

• Assess, test, repair, and service products.
• Maintain customer relationships by addressing technical questions.
• Consult and train customers on Kärcher products.

Skills

Customer-centric mindset

Analytical thinking

Problem-solving

Communication skills

Tools

CRM

MS Office

SAP

Job description

Overview

Pay: $36.00

This is how you WOW

Assess, test, repair, and service products to ensure optimal machine performance and minimize downtime.

Maintain customer relationships by addressing technical questions.

Consult and train the customers on how to work efficiently with Kärcher products.

Document the collected data from work using the CRM-System.

Support lead generation of new orders while assessing customer equipment.

Managing inventory of vehicle stock.

Represent and promote Kärcher products in a professional manner.

Perform duties in accordance with health and safety standards.

Responsibilities

• Assess, test, repair, and service products to ensure optimal machine performance and minimize downtime.
• Maintain customer relationships by addressing technical questions.
• Consult and train customers on how to work efficiently with Kärcher products.
• Document the collected data from work using the CRM-System.
• Support lead generation of new orders while assessing customer equipment.
• Manage inventory of vehicle stock.
• Represent and promote Kärcher products in a professional manner.
• Perform duties in accordance with health and safety standards.

Qualifications

It would be WOW if you would bring this in :

• At least 2 years’ experience as a Service Technician with commercial cleaning equipment, appliances, or similar equipment
• Basic computer skills in MS Office or Google Suite, CRM, SAP
• Excellent written and verbal communication skills
• Experienced with problem solving, analytical thinking and methodical approach
• Customer centric mindset
• Strong problem solver, analytical thinker and methodical.
• Highly motivated who works well in both a team and independently
• Willingness to travel

Language

• English

Benefits

• Our Kärcher WOW-package :
• Flexible working arrangements
• Competitive Compensation Plan and Employee benefits package
• A supportive and progressive work environment
• A unique working atmosphere, emphasizing a work-family balance.
• Commitment to an inclusive, equitable and accessible workplace.

Next steps

So : Wanna WOW with us?

Simply upload your resume online and leave your contact information. We look forward to getting to know you!

Together towards a clean world.

Fabiana Valbuena | Talent Acquisition Manager