Service Technician

Western Tractor; Medicine Hat; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading agricultural equipment company seeks a Service Technician in Medicine Hat. The role involves diagnosing, repairing, and maintaining equipment, providing on-site service, and engaging in routine maintenance. Applicants should have a Journeyperson Certificate, 4+ years of experience, and proficiency in diesel engines and hydraulic systems. Benefits include extensive training, competitive compensation, and a comprehensive health package. Join us to make a direct impact on the agricultural industry's success with your expertise.

Benefits

Extensive training and sponsorship opportunities

Paid Time Off (3 weeks in the first year)

Comprehensive health package

Employer-matched Retirement Savings Plan

Annual boot and tool allowance

Competitive compensation with incentive programs

Qualifications

• 4+ years in agriculture equipment repair or a related field.
• Previous John Deere experience is an asset.
• Valid Driver's License required for travel to service calls.

Responsibilities

• Diagnose, repair, and maintain a wide range of equipment.
• Provide on-site service at local farms.
• Conduct regular checks and maintenance to prevent downtime.
• Utilize John Deere programs for diagnostics and repairs.
• Collaborate with a team to solve technical problems.
• Engage in training programs for continuous learning.
• Adhere to safety protocols.

Skills

Proficiency in diesel engines

Hydraulic systems

Electrical systems

Computer-based diagnostic tools

Attention to detail

Strong time management

Ability to work independently

Adaptability

Education

Journeyperson Certificate – Heavy Equipment Technician or Agricultural Equipment Technician

Job description

Are you passionate about keeping machinery in top shape and eager to dive into the latest technology?

As a Service Technician, you’ll have the chance to make a real impact by ensuring that our customers' equipment is always running at its best. Your dedication to their service needs, combined with your expertise and keen troubleshooting skills, will ensure their machinery runs smoothly and efficiently. Picture yourself working alongside other skilled Technicians in a well-equipped shop where you'll have all the support and resources necessary to deliver exceptional service.

Responsibilities

• Keep the Wheels Turning: Use cutting-edge tools and technology to diagnose, repair, and maintain a wide range of equipment.
• Field Service Excellence: Travel to local farms to provide on-site service and keep everything running smoothly.
• Routine Maintenance: Conduct regular checks and maintenance to ensure optimal performance and prevent any unexpected downtime.
• Tech‑Savvy: Utilize John Deere computer programs to access manuals, run diagnostics, carry out precise repairs, and install the latest upgrades.
• Team Collaboration: Work alongside a dynamic team of skilled professionals, sharing insights and solving complex technical problems together.
• Continuous Learning: Engage in company‑sponsored training programs to expand your expertise and stay ahead of the curve.
• Safety Mindset: Adhere to all safety protocols to ensure a safe working environment for yourself and your colleagues.

Qualifications

• Education: Journeyperson Certificate – Heavy Equipment Technician (HET) or Agricultural Equipment Technician (AET).
• Experience: 4+ years in agriculture equipment repair or a related field; previous John Deere experience is an asset.
• Technical Skills: Proficiency in diesel engines, hydraulic systems, electrical systems, and computer‑based diagnostic tools.
• People‑Focused: Team player with a friendly, professional attitude and focus on customer service.
• Soft Skills: Attention to detail, strong time management, ability to work independently, and adaptability.
• Physical Capability: Ability to lift, carry, push, and pull up to 50 lbs with long periods of standing and walking.
• Valid Driver's License: Required for travel to service calls.

Benefits

• Training and Development: Extensive training and sponsorship opportunities for growth.
• Paid Time Off: Begins at 3 weeks in your first year.
• Health Benefits: Comprehensive health package including life, disability, critical illness, dental, prescription, and family assistance.
• Retirement: Employer‑matched Registered Retirement Savings Plan.
• Compensation: Competitive scale, incentive programs, and advancement opportunities.
• Equipment: Annual boot and tool allowance plus necessary technology.

Join us in revolutionizing the future of agriculture – where your skills have a direct impact on the success of farmers and the sustainability of our industry. We can't wait to welcome you to our team!

Have questions? Send us an email at [e-mail]