Service Operations Leader — Equipment & Tech Team

Victoria Newitt Recruitment Inc; Abbotsford; On-site; CAD 100,000 - 120,000; Full time

Job summary

A leading equipment service provider is seeking a Service Manager for their Abbotsford location. The ideal candidate will have 3-5 years of supervisory experience and be responsible for overseeing the service department, managing a team of technicians, and ensuring exceptional customer service. This role offers a competitive salary range of $100,000 – $120,000 annually, with opportunities for travel and professional growth.

Qualifications

• 3-5 years’ experience in supervisory or service manager role.
• Valid driver’s license and clean driving record.

Responsibilities

• Manage team of technicians for productivity, scheduling, and billing.
• Liaise directly with customers for equipment repair updates.
• Develop budgets to maintain a profitable operation.
• Drive team productivity to exceed monthly targets.
• Facilitate training and monitor technical requirements.

Skills

Diagnostics and repairs on LPG engines/systems

Customer service

Team development

Troubleshooting and problem solving

Strong communication skills

Organizational skills

Positive team contribution

Proactive and autonomous

Education

High school diploma

Job description

A leading equipment service provider is seeking a Service Manager for their Abbotsford location. The ideal candidate will have 3-5 years of supervisory experience and be responsible for overseeing the service department, managing a team of technicians, and ensuring exceptional customer service. This role offers a competitive salary range of $100,000 – $120,000 annually, with opportunities for travel and professional growth.