Service Delivery Manager

GardaWorld; Wabush; On-site; CAD 60,000 - 80,000; Full time

Job summary

A security services company based in Wabush, Newfoundland, is seeking a savvy Service Delivery Manager. This role involves leading daily operations, optimizing processes, and managing a high-performing team for operational efficiency. The ideal candidate should have strong leadership skills, analytical and problem-solving abilities, and a minimum of 1-3 years management experience. If you're ready to drive results in a dynamic environment, apply now!

Qualifications

• Minimum 1-3 years of direct management experience.
• Ability to develop and implement processes to enhance efficiency.
• Experience in collaborating with cross-functional teams.

Responsibilities

• Manage daily operations to meet productivity targets.
• Optimize processes and resource allocation.
• Monitor performance metrics to enhance operational effectiveness.

Skills

Leadership skills

Analytical skills

Problem-solving abilities

Communication skills

Interpersonal skills

Education

Post-secondary education or equivalent work experience

Job description

Overview

Location: Wabush, Newfoundland, CA

Are you ready to lead, innovate, and elevate? GardaWorld is seeking a savvy Service Delivery Manager to steer our ship towards new horizons. As a Service Delivery Manager (SDM), you will be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you will play a pivotal role in our continued success.

Job Responsibilities

• Conduct and manage daily operations to meet productivity targets and quality standards.
• Develop and implement streamlined processes to enhance efficiency.
• Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
• Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
• Foster a culture of teamwork, accountability, and continuous improvement among team members.
• Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications

• Post-secondary education or equivalent work experience.
• A minimum of 1-3 years of direct management experience.
• Strong leadership skills with a track record of building high-performing teams.
• Exceptional analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• A strategic mindset with the ability to drive results in a dynamic environment.

Employment Type: Temporary

Accommodations are available upon request to support your participation during all stages of the recruitment process.

GardaWorld is committed to making the world a safer place. We celebrate diversity and invite talent from all backgrounds to apply.

Job Segment: Service Manager, Temporary, Manager, Customer Service, Contract, Management