Service Administrator & Quote Specialist

Wajax; Northwestern Ontario; On-site; CAD 50,000 - 70,000; Full time

Job summary

An industrial products and solutions provider in Northwestern Ontario seeks a Service Administrator to optimize service operations. The candidate will manage quoting resources, oversee the work order lifecycle, and coordinate with suppliers to ensure timely delivery of parts. A relevant college diploma and at least 2 years of service-related experience are required. This role offers a competitive compensation package, including extensive health benefits and unique perks aimed at supporting employee development and well-being.

Benefits

Health and dental benefits with no waiting period

E-learning and product training

Exclusive discounts with manufacturers and service providers

Recognition program

Company matched pension plan

Health and Wellness Program

Qualifications

• Minimum of 2 years related experience in service, parts, or product support operations.
• Basic knowledge of heavy equipment or truck & coach industry sectors is an asset.
• Proficient in Microsoft Office including Outlook, Excel, Word, and PowerPoint.

Responsibilities

• Develop and maintain quoting resources for effective service repair quotes.
• Manage the end-to-end work order process from opening to invoicing.
• Handle supplier selection and ensure on-time delivery of parts.

Skills

Communication

Customer Service

Problem Solving

Education

College diploma or Post secondary education

Tools

Microsoft Office

Job description

An industrial products and solutions provider in Northwestern Ontario seeks a Service Administrator to optimize service operations. The candidate will manage quoting resources, oversee the work order lifecycle, and coordinate with suppliers to ensure timely delivery of parts. A relevant college diploma and at least 2 years of service-related experience are required. This role offers a competitive compensation package, including extensive health benefits and unique perks aimed at supporting employee development and well-being.