Service Account Manager

Flynn Group of Companies; San Juan de Terranova; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading trade contractor in St. John's is seeking a Service Account Manager to grow and maintain client relationships in the roofing service business. Responsibilities include building long-term client relationships, collaboration with teams, and supporting marketing efforts. Candidates should have experience in construction or sales, strong communication, and organizational skills. This position offers competitive wages, benefits, and structured bonus plans, fostering a culture of teamwork and career development.

Benefits

Competitive wages and benefits

Structured bonus plan

RRSP Matching

On-going career development courses

Qualifications

• Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.
• A relationship-focused mindset with a passion for client service and business growth.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs.
• Prepare accurate takeoffs, estimates, and work orders in a timely manner.

Skills

Communication skills

Organizational skills

Time management

Client service mindset

Multitasking ability

Tools

MS Office

Bluebeam

AutoCAD

Job description

At Flynn, it's not just a job, it's a career

Service Account Manager - Service Division

Building Envelope, Construction

Flynn Group of Companies

St. John's

The Service Account Manager is responsible for growing and maintaining strong client relationships while supporting sales, estimating, and service delivery efforts.

Responsibilities

• Build and maintain long-term relationships with clients to grow the roofing service business.
• Collaborate with local and national teams to support client needs and promote Flynn’s brand.
• Communicate with customers to understand their requirements and offer tailored service solutions.
• Follow up on quotes, tenders, and service opportunities to ensure client satisfaction.
• Represent Flynn at industry events and client meetings.
• Support marketing efforts through strategic initiatives and social media engagement.
• Prepare accurate takeoffs, estimates, and work orders in a timely and professional manner.
• Deliver virtual presentations to clients and stakeholders.
• Contribute to business development and support corporate initiatives.

Requirements

• Experience in a construction environment; Service Roofing or Sales experience is considered an asset.
• Exceptional communication and organizational skills, with strong time management abilities.
• Proven ability to multitask and thrive in a fast-paced, collaborative environment.
• A relationship-focused mindset with a passion for client service and business growth.
• Entrepreneurial spirit and drive to expand Flynn’s service offerings.
• Proficiency in MS Office and industry-specific tools such as Bluebeam and AutoCAD.
• Solid understanding of contract documents and estimating principles.

What We Offer

• Competitive wages and benefits
• Structured bonus plan
• RRSP Matching
• Great Environment where out motto is 'Flynn Family Winning Together'!
• On-going career development courses and programs through out in-house Flynn University

Location: St. John's, NL

Employment Type: Office, Salaried, Full-Time

Job Functions: Account Management, Sales, Estimating, Service

Industry: Building Envelope

Flynn’s strong culture focuses the energies of employees on doing the right thing, for the benefit of the company, its customers, and themselves. The result has been 40+ years of success, and the next 40 looking even brighter.

“The Flynn Way” is the way we do things at Flynn. It is not any one single thing, but rather a collection of behaviors and actions that are influenced by our collective values and beliefs. Values such as safety, honesty, integrity, and doing what we say are deeply ingrained in Flynn’s culture.

Flynn Group of Companies is the leading trade contractor in North America that works on virtually every aspect of a building’s outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals. The foundation of our award winning success is having the right people on our team.

Disclosure: We use an AI-powered system to initially screen resumes. However, all applications/resumes are also reviewed by our team of Human Resources and Talent Acquisition Professionals to ensure a fair and thorough evaluation in determining a candidate’s potential fit for a role they applied to.

This posting is for an existing vacancy within the organization.