Service Account Manager

ABB Schweiz AG; Milton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global technology company in Milton is seeking a Service Sales professional with a focus on drives and motors. You will engage with customers to define sales targets and drive profitability. The ideal candidate will have over 5 years of experience in the British Columbia market. The role emphasizes strong communication skills and customer service orientation. Join us to contribute to innovative solutions globally.

Qualifications

• 5 years of experience in service drives and motors sales in British Columbia market or relevant experience.
• Excellent customer service orientation and ability to build relationships.

Responsibilities

• Understands the key drivers of the customer’s business and interprets opportunities for ABB.
• Defines and proposes sales targets for the account.
• Sells products, focusing on volume, mix, and profitability targets.

Skills

Excellent verbal and written communication skills

Strong customer service orientation

Ability to build relationships with a mindset of collaboration

Good knowledge of the service and aftermarket industry

Job description

Overview

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

Den här positionen rapporterar till:

Service Sales Manager

ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors.

Your Role: Own the Challenge

• Understands the key drivers of the relevant customer’s business and their business environment and accordingly interprets the impact and opportunity for ABB for drives and motors services.
• Defines and proposes sales targets for the account and ensures those are achieved with a structured follow up process across divisions and countries.
• Sells products/solutions/services to customers with the focus on volume, mix, and profitability targets representing the whole ABB group.
• Creates added value for both the customer and ABB by ensuring a coordinated sales approach (e.g., frame agreements, AVL related actions,
• Drives the application of standardized Marketing and Sales (M&S) processes and tools (Salesforce, account plans, AVLs etc.) for the account.
• Leads the development and implementation of the account plan and SoW growth actions.
• Monitors competitors’ activity with the account and ensures that appropriate response strategies are formulated and implemented

What it takes to Run what runs the world

• 5 years of experience in service drives and motors sales in British Columbia market or relevant experience.
• Communication: Excellent verbal and written communication skills.
• Customer Focus: Strong customer service orientation and ability to build relationships with a mindset of collaboration
• Good knowledge of the service and aftermarket industry

Why ABB?

We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

#LI-hybrid

Reference: JR00009327

ABB värdesätter våra medarbetares dedikation, engagemang och expertis. Som en arbetsgivare som tillämpar jämställdhet i anställningsförhållanden tror vi på en inkluderande och mångsidig arbetsstyrka. Vi är fast beslutna att säkerställa att våra policyer och praxis överensstämmer med programmet för jämställdhet i anställningsförhållanden, och strävar efter en arbetsstyrka som verkligen representerar de fyra utsedda grupperna:

• Kvinnor

• Ursprungsbefolkning

• Medlemmar av synliga minoriteter

• Personer med funktionsnedsättning

ABB är engagerat i att tillhandahålla rimliga anpassningar för sökande med funktionsnedsättning och uppmuntrar kandidater att själva identifiera sig under ansökningsprocessen.