Server

Dufry; Montreal; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Montreal seeks a Server to take food and beverage orders, ensure timely service, and provide exceptional customer care. Candidates should have at least 6 months of experience in a fast-paced dining environment. This role offers health benefits, paid time off, and growth opportunities.

Benefits

Health, dental and vision insurance

Generous paid time off

RRSP retirement plan with company match

Qualifications

• Must meet state minimum age for serving alcoholic beverages.
• At least 6 months of related serving experience is required.
• Ability to lift and/or move up to 20 lbs.

Responsibilities

• Take food and beverage orders and deliver them.
• Maintain table appearance and check drink levels.
• Follow customer service and cash handling policies.

Skills

Friendly demeanor

Customer service skills

Ability to multitask

Job description

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• RRSP retirement plan with company match
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program – refer a friend and earn a bonus

Benefits may vary by position so ask your recruiter for details.

Airport Location: Montreal Airport

Summary:

The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections; coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times; performs all other responsibilities as directed by the business or as assigned by management.

This is a non-exempt position.

Essential Functions:

• Takes food and beverage orders, places the orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc.
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and/or move up to 20 lbs.
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

HMSHost is an equal opportunity employer and is committed to providing accessible hiring and employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (the AODA) and the Human Rights Code of Ontario. If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter or on the electronic application form.

HMSHost is committed to equal employment opportunity in all aspects of employment and complies with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to protected characteristics.