Senior Zuora Billing and Revenue Consultant

Twilio; Remote; CAD 143,000 - 180,000; Full time

Job summary

A leading communication technology company is seeking a Senior Zuora Billing and Revenue Consultant to join their Enterprise Application Development team. This remote role focuses on the design and development of Zuora solutions for billing and revenue processes. Candidates should possess strong analytical and communication skills, as well as experience in finance and accounting. The position offers competitive compensation and comprehensive benefits in a supportive environment.

Benefits

Competitive pay

Generous time off

Wellness leave

Healthcare benefits

Retirement savings program

Qualifications

• Strong hands-on experience in Zuora Billing and Revenue modules.
• Ability to support the end-to-end implementation lifecycle.
• Solid understanding of Billing and revenue workflows.
• Experience working closely with finance and accounting stakeholders.
• Excellent communication skills.
• Strong organizational skills.

Responsibilities

• Support design, configuration, development, and testing of Zuora solutions.
• Conduct business workshops to gather requirements.
• Define and benchmark operational KPIs.
• Create prototypes and demos for solutions.
• Collaborate with Finance and Billing teams.
• Integrate Zuora with upstream and downstream systems.
• Monitor production processes and identify issues.
• Manage daily activities and financial reconciliations.

Skills

Zuora Billing and Revenue

Analytical mindset

Communication skills

Time management

Interpersonal skills

Education

Certifications in Zuora Billing and Revenue implementations

Tools

Oracle Fusion

Salesforce

Job description

Senior Zuora Billing and Revenue Consultant

Remote - US

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote‑first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Senior Application Engineer, Zuora Billing & Revenue

About the job

This position is needed to join our Enterprise Application Development and Operations team. This role will focus on the design, configuration, development, and testing of Zuora Billing and Revenue—specifically within the Invoice‑to‑Cash (I2C) and Revenue areas—to support key functions across Finance, Billing, Accounts Receivable (AR), Revenue Recognition and Accounting.

The ideal candidate is a self‑starter with a strong analytical mindset, exceptional communication skills, and should be able to conduct design workshops with the business, build a prototype of the system for demos before the start of the development phase. He will partner closely with cross‑functional teams including Global Accounting and Billing to drive automation, scalability, and innovation across Twilio’s I2C landscape.

Responsibilities

• Support and contribute to the design, configuration, development, and testing of Zuora solutions focused on Billing, AR, Cash Application, and Revenue processes.
• Conduct business workshops to gather and analyze requirements and translate them into effective Zuora solutions.
• Partner with process owners to define and benchmark operational KPI and to develop/deliver KPI dashboards and reports using Zuora object queries and data queries etc.
• Create system prototypes and demos to validate solutions with stakeholders before development begins.
• Collaborate with Finance, Billing, and Revenue teams to ensure accurate implementation of business processes.
• Integrate Zuora Billing and Revenue with multiple upstream usage systems and downstream accounting platforms like Oracle Fusion, Highradius, Monkey, Salesforce, etc.
• Perform checks and monitor the critical processes in production instances and proactively identify issues and fix them.
• Manage KLO operations and stakeholders support with daily activities, Financial close, reconciliations, etc.

Qualifications

• Strong hands‑on experience in Zuora Billing and Revenue modules including Product and customer master data management in Zuora.
• Demonstrated ability to support the end‑to‑end implementation lifecycle—from requirements gathering through to testing and deployment.
• Solid understanding of Billing and revenue workflows, including integrations with usage load via Mediation, taxation and Invoice presentment.
• Experience working closely with finance and accounting stakeholders in global organizations.
• Excellent interpersonal, verbal, and written communication skills.
• Strong time management and organizational skills; able to manage multiple initiatives in parallel.
• Should have a good knowledge of change management, Agile methodologies.
• Certifications in Zuora Billing and Revenue implementations.

Location

This role will be remote, US.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in‑person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $104,300.00 - $130,300.00
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $122,600.00 - $153,200.00

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Application Deadline

Applications for this role are intended to be accepted until 1/30/2026, but may change based on business needs.

Equal Opportunity Employer

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.