Senior Technical Product Manager - Artificial Intelligence

T-Net British Columbia; Vancouver; Hybrid; CAD 130,000 - 150,000; Full time

Job summary

A leading communications technology firm in Vancouver is seeking an experienced Senior Technical Product Manager for their AI Product Management team. The role involves ownership of AI products, delivering the product roadmap, and driving new initiatives. Candidates should have over 6 years of experience in technical management with a solid background in AI technologies. This position offers a salary range of $130,000 - $150,000 CAD along with comprehensive benefits, including hybrid work arrangements.

Benefits

Comprehensive health benefits

Vacation and paid sick days

Bonuses and RRSP matching

Subsidized meal program

Qualifications

• 6+ years of experience as a technical program/product manager or product owner.
• 3+ years of hands-on experience with AI technologies.
• Strong requirement development and management skills.

Responsibilities

• Delivery of AI products/components/features in alignment with strategy.
• Lead large, complex initiatives from roadmap to delivery.
• Collaborate with diverse teams to drive requirements through design.

Skills

Requirement elicitation

Domain modeling

Workflow design

Analysis

Leadership

Communication

Education

Degree in Computer Science, Engineering or related field

Tools

Agile methodologies

Scrum

AI technologies (Machine Learning, NLP, Generative AI)

SaaS products

Job description

Senior Technical Product Manager - Artificial Intelligence

Global Relay Communications Inc.

Overview

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

We offer competitive compensation and benefits. Global Relay is a career-building company that values big ideas, new challenges, groundbreaking innovation, and making an impact that is recognized.

We believe great businesses thrive on diversity, inclusion, and collaboration. We recruit candidates from diverse backgrounds and foster a work environment free of barriers.

Your role

Global Relay requires an experienced Senior Technical Product Manager (TPM) to join the Global Relay AI Product Management team. The TPM will assume product ownership of specific products/components/features of the AI product portfolio, contributing to the company\'s AI-enabled strategy, ensuring seamless integration, optimizing performance, and driving innovation in alignment with market needs and customer requirements.

You will work closely with agile teams including engineering and data scientists, cross-functional colleagues, other Product team members, UX, and customers/customer-facing teams to deliver on the product roadmap, driving new initiatives and impactful features through the development process. Your work will provide direct impact and value to our enterprise clients across industries including finance, insurance, healthcare, and energy.

Working with Product Management, Senior TPMs deliver the product roadmap and drive new products and features through the development process. They collaborate with Product Managers to ensure roadmaps are clear, prioritized, achievable, and aligned with strategy. Senior TPMs reliably deliver large and complex initiatives often involving multiple teams. They lead early requirement discovery and analysis, breaking them down into releases, epics, user stories, and acceptance criteria. They work with Team Leads, Architects, and UI/UX to ensure high-quality designs are produced. TPMs attend and often lead daily stand-ups and agile ceremonies, refine the team\'s backlog, plan sprints, accept completed stories, monitor progress, report status, and manage release activities including documentation and training.

Your responsibilities

• Delivery of AI products/components/features in alignment with strategy and the broader company roadmap
• Lead large, complex initiatives from roadmap to delivery with minimal support and guidance from product managers
• Strong requirement elicitation, analysis, domain modelling, use case modelling, workflow design, and documentation skills
• Recognized as a go-to expert and natural leader within your product line
• Translate roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other artifacts
• Understand the design, business logic, and technical architecture of platform components and their interactions
• Identify and coordinate cross-component dependencies throughout development
• Proven ability to present to teams, business leaders, C-level executives, and customer stakeholders
• Collaborate with Product Management, Sales, Support, clients, and other TPMs to manage backlog and contribute to the product roadmap
• Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
• Facilitate daily stand-ups, backlog refinement, sprint planning, demos, retrospectives, and other agile ceremonies
• Support release activities with training, documentation, and announcements

About you

• 6+ years of experience as a technical program/product manager or product owner
• 3+ years of hands-on experience with AI technologies (Machine Learning, NLP, Generative AI)
• Strong technical background with a degree in Computer Science, Engineering, or a related field
• Ability to communicate effectively with technical, business, and C-level executives
• Strong requirement development and management skills (elicitation, analysis, use-case modelling, workflow, documentation)
• Experience leading cross-team initiatives and collaborating with stakeholders across the organization
• Experience with Agile and Scrum development methodologies
• Experience planning, monitoring, and reporting on status for multiple initiatives/teams
• Experience with enterprise software and Software-As-A-Service (SaaS)

Nice to have

• Experience as a software developer/engineer
• Background in financial or legal industries
• Experience implementing and overseeing APIs
• Experience with Data, Reporting and Business Intelligence products and services
• Experience with large-scale performance and scalability

Compensation

Global Relay advertises the pay range in compliance with British Columbia pay transparency laws. The range reflects the expected base salary of $130,000 - $150,000 CAD and is one element of a total rewards package. We offer a comprehensive benefits program, including extended health benefits, vacation, paid sick days, parental leave, bonuses, and RRSP matching. Vancouver-based employees receive a subsidized meal program.

British Columbia - Base salary range: $130,000 - $150,000 CAD

What you can expect

Global Relay offers opportunities for growth, mentoring, and a culture that rewards perseverance and hard work. We value diversity and inclusion and support flexible, hybrid work arrangements.

Global Relay is an equal-opportunity employer and accommodates reasonable adjustments. For more about our business, culture, and community involvement, visit www.globalrelay.com.

Senior Technical Product Manager - Artificial Intelligence

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