Senior Technical Associate

Keurig Dr Pepper.; Alberta; On-site; CAD 49,000 - 69,000; Full time

Job summary

A leading beverage company in Alberta is hiring a Senior Technical Associate responsible for the installation and maintenance of equipment. The ideal candidate will have a High School Diploma, with at least 1 year in a technical role and strong mechanical aptitude. Responsibilities include servicing customer equipment, travel to troubleshoot issues, and maintaining part levels. Compensation ranges from CAD $49,900.00 to $68,640.00 annually alongside benefits. Join a vibrant team dedicated to customer satisfaction and quality.

Benefits

Medical insurance

Dental insurance

Paid time off

Tuition reimbursement

Coffee discount

Qualifications

• 1 year in a similar technical role required.
• Previous electronic/plumbing/electrical/appliance repair experience is advantageous.

Responsibilities

• Service and maintain customer equipment.
• Travel to and from customer locations to troubleshoot and fix equipment.
• Install machines at customer locations.
• Maintain adequate parts levels in the truck for equipment repairs.

Skills

Strong mechanical aptitude

Customer service skills

Basic computer skills

Education

High School Diploma

Job description

Job Overview

Senior Technical Associate – Edmonton, Alberta.

Great Brands & Great People. We work with big, exciting coffee and beverage brands, and we have fun doing it! Our forward‑looking culture is the foundation for a fast‑paced environment where we dream big and love what we do. We’re looking for a roll‑up‑your‑sleeves person to join our team and build a career as a Senior Technical Associate.

Description

Responsible for the installation, set‑up, repair and ongoing maintenance of VHCS equipment while ensuring the highest level of customer satisfaction and beverage quality.

Responsibilities

• Service and maintain customer equipment.
• Travel to and from customer locations to troubleshoot and fix equipment.
• Install machines at customer locations.
• Maintain adequate parts levels in the truck for equipment repairs.
• This list is not exhaustive. Any other related duties may be assigned by the line manager.

Total Rewards

CAD $49,900.00 – $68,640.00 annually. Actual placement within the compensation range may vary depending on experience, skills, and other factors. Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements

Qualifications

• High School Diploma.
• 1 year in a similar technical role.
• Strong mechanical aptitude – previous electronic/plumbing/electrical/appliance repair experience.

Competencies

• Valid Driver's License and clean driver's abstract.
• Basic computer skills.
• Strong communication (verbal, written) and customer‑service skills.
• Ability to handle a physically demanding job with heavy lifting (up to 50 lbs).

Company Overview

Keurig Dr Pepper is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands. We operate with a differentiated business model and world‑class brand portfolio, powered by a talented and engaged team that is anchored in our values. Together, we have built a leading beverage company in North America offering hot and cold beverages at scale.

Equal Opportunity Employer

Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure

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