Senior Systems Support Specialist I - Medical Imaging / Linux

Intelerad Medical Systems; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading healthcare technology company in Canada is seeking a Technical Support Specialist for Radiology IT systems. In this role, you will provide troubleshooting and support for RIS, PACS, and VNA systems while collaborating with radiologists and IT staff. The ideal candidate has a Bachelor’s degree and at least 3 years in Healthcare IT. Enjoy a flexible remote work environment and opportunities for career growth in this impactful position.

Benefits

Opportunity for career advancement

Flexible work schedule

Collaborative work environment

Qualifications

• 3+ years of experience in Healthcare IT, preferably in radiology systems support.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills to interact with technical and clinical personnel.

Responsibilities

• Provide technical support for Radiology IT systems.
• Collaborate with radiologists and technologists on system issues.
• Document troubleshooting activities to maintain accurate records.

Skills

Troubleshooting

Analytical skills

Problem-solving

Communication

Education

Bachelor’s degree in computer engineering or related field

Tools

Windows OS

SQL Server

Oracle

Job description

What to Expect (Job Responsibilities)

• Provide technical support and troubleshooting for Radiology IT systems, including RIS, PACS, and Vendor Neutral Archives (VNA)
• Collaborate with radiologists, technologists, and IT staff to address system issues and optimize workflows
• Analyze and resolve technical issues efficiently, minimizing system downtime and impact on patient care
• Document all troubleshooting activities and resolutions to maintain accurate case records
• Assist in disaster recovery planning and backup solutions for radiology IT environments

What is Required (Qualifications)

• Bachelor’s degree in computer engineering or a related field, or equivalent experience
• 3+ years of experience in Healthcare IT, preferably in radiology systems support
• Excellent troubleshooting, analytical, and problem-solving skills
• Strong communication skills with the ability to interact with both technical and clinical personnel
• Proficiency in Windows OS, networking, SQL Server, and/or Oracle

How to Stand Out (Preferred Qualifications)

• Industry certifications in relevant technical domains (e.g., Microsoft, VMware, Cisco)
• Red Hat Certified System Administrator (RHCSA) certification
• Experience in scripting or automation for system administration (PowerShell, Bash, Python)
• Knowledge of cloud-based medical imaging solutions and telemedicine technologies
• Fluency in multiple languages (French is a strong asset)

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely with flexibility to manage your schedule
• Supportive and collaborative work environment
• Chance to improve healthcare outcomes through innovative technology
• Participate in an on-call rotation, providing diverse experience in the field

#HealthcareIT #RadiologySupport #RemoteWork #CareerGrowth #TechnicalSupport

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