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A leading technology firm in Calgary, Alberta seeks a ServiceNow CSM Technical Lead / Developer to design and implement solutions tailored to business needs. The role requires over 5 years of ServiceNow experience, including at least 2 years in a Technical Lead position. Key skills include strong knowledge of the ServiceNow platform, hands-on development, and collaboration with various teams to achieve high-quality results. Required certifications include ServiceNow Certified System Administrator, Application Developer, and Implementation Specialist.