Senior Scrum Master/Project Manager

RBC; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Project Manager/Scrum Master to support transformative technology projects. This role involves managing complex initiatives, collaborating with diverse teams, and facilitating Agile methodologies. The ideal candidate has 10+ years of PM experience and strong communication skills. This position offers a competitive salary and flexible work/life balance.

Benefits

Comprehensive Total Rewards Program

Flexible work/life balance options

Opportunities for professional development

Qualifications

• 10+ years Project Management experience with high complexity and uncertainty.
• Project/Program Management certifications (e.g. PMP and/or PgMP) are required.
• Strong knowledge of Agile principles and frameworks.

Responsibilities

• Manage overall project deliverables and team on medium to large initiatives.
• Facilitate and deliver on initiatives using appropriate delivery methodology.
• Collaborate with internal and external partners.

Skills

Agile Methodology

Scrum (Agile)

Conflict Management

Coaching Others

Decision Making

Quality Management

Education

Undergraduate degree in Computer Science, Engineering or equivalent

Tools

SDLC

Job description

Overview

Reporting to the Director, Portfolio Program/Project Delivery for Cash and Trade Finance Technology & CCTMP Business Management, we are looking for a Senior Project Manager/Scrum Master (PM/SM) who will support the delivery of initiatives that are transformational, innovative, and regulatory. The role will enable one or more multi-disciplinary hybrid agile/ iterative waterfall teams to deliver technology projects aligned with business strategic priorities and regulatory demands. The Senior PM/SM is a key role within the delivery team.

What will you do?

• Effectively manage overall project deliverables and team on medium to large initiatives; Including integration of vendor products and in-house applications.
• Develop and manage the detailed schedule, identify early warning indicators, provide direction for early resolution of risks, and issues and clear escalation path for program committees.
• Manage financials and staffing levels to efficiently meet project delivery requirements and track value for effective decision-making.
• Collaborate with internal and external partners (e.g. Vendors, RBC IT teams, Product) and manage stakeholder expectations and provide regular updates on team performance and delivery timelines.
• Build / present for Senior Director and VP level presentations, prepare and manage program/project plans, KPIs, and metrics (including status reporting), prioritization calls and project communications.
• Apply change and risk management principles, completing risks assessments and the identification of contingency plans, ensuring the team can adapt to evolving business needs and priorities.
• Facilitate and deliver on initiatives using appropriate delivery methodology (agile/iterative waterfall).
• Partner with multiple stakeholders in a very complex and demanding business and technology environment; Deliver business results on high-profile and business-critical assignments.
• Support the team in achieving the sprint goals and removing any impediments that hinder progress, while promoting collaboration among cross-functional team members, including product owners, developers, business analysts, technical system analysts, and architects.
• Facilitate big room planning sessions and other collaborative events to align multiple teams on shared goals.

Must-have

• Undergraduate degree in Computer Science, Engineering or equivalent.
• An attitude for success, proactive approach to project management, outstanding verbal and written communication skills with excellent attention to detail, and passion for innovation and engaging with team members and stakeholders effectively.
• 10+ years Project Management experience; spanning small projects and large programs with high level of value (benefit/cost), and very high level of complexity / uncertainty, and a track record of successful delivery.
• Project/Program Management certifications (e.g. PMP and/or PgMP).
• Ability to manage multiple priorities and navigate complex organizational structures.
• Proven ability to manage highly visible programs/projects with third party vendors and significant technology components along with having a strong executive presence and advanced communication, presentation and facilitation skills.
• Advanced knowledge of change, issue, and risk management and working knowledge of Software development lifecycle (SDLC) and Agile delivery methodologies/
• Strong understanding of Agile principles, Scrum framework, and Kanban practices with Scrum Master and Certified ScrumMaster (CSM), SAFe Scrum Master (SSM).
• Excellent facilitation, coaching, and conflict-resolution skills.

Nice-to-have

Previous experience working in Financial Institution.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business and geographies WMUS

Job Skills

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results-Oriented, Scrum (Agile), Staying Focused

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-05

Application Deadline: 2025-10-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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