Senior Program Manager - Successfactors

Intello Technologies Inc.; Vancouver; Hybrid; CAD 104,000 - 156,000; Full time

Job summary

A leading tech solutions firm in Vancouver seeks a Sr Program Manager to oversee large-scale HR transformation initiatives, focusing on SuccessFactors and SAP products. The role requires robust project management expertise and strong communication skills, with the ability to lead cross-functional teams and ensure project success. Competitive salary range and flexible working conditions offered.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Company matched pension and share purchase programs

Qualifications

• 3+ years leading complex implementation projects.
• 5+ years in a customer-facing role.
• Proven success in implementing SuccessFactors and SAP HCM.

Responsibilities

• Manage large-scale HR transformation projects.
• Lead cross-functional teams to deliver project outcomes.
• Act as a trusted client advisor throughout project lifecycle.

Skills

Project management expertise

Communication skills

Analytical skills

Change management techniques

Education

PMP/CAPM Certification

Tools

JIRA

Confluence

Job description

Join our team and what we will accomplish together

Be part of a transformational journey with innovative talent and leading edge technologies

The SAP Technology Strategy team is passionate about providing our team members and customers with positive experiences. Our team is on a continuous journey towards helping TELUS become a world-class leader in API solutions, doing so by delivering capabilities built upon unified scalable platforms, advanced cloud tooling, and a customer first culture while always keeping an eye on the horizon, preparing for the next big thing.

As a Sr Program Manager of the SAP Technology Strategy team, you will manage a diverse portfolio of concurrent projects, taking full accountability for end-to-end project delivery success. You will participate in the technical strategy to take us to the next level, contribute to our diversification and our cloud migration journey to S4/HANA.

What you’ll do

• Lead and manage large-scale HR transformation and M&A post acquisition initiatives, focusing on the implementation of SuccessFactors modules, to enable TELUS HR teams to deliver exceptional employee experiences
• Drive project planning, decisions, risk management and deliverable fulfillment by exploiting your project management expertise
• Lead a cross-functional team on a daily basis to prioritize work and deliver on project deliverables in line with client expectations
• Act as a trusted client advisor and point of contact throughout the project lifecycle by collaborating with cross-functional teams, stakeholders, and vendors to define project scope, timelines, and deliverables, ensuring alignment with TELUS' strategic objectives.
• Utilize collaborative problem-solving techniques to effectively address project challenges and demonstrate strong analytical skills
• Drive project success by applying change management techniques to inspire and guide team members and clients
• Deliver exceptional client experiences while advancing project and business goals

Demonstrate a bias for action

• Challenge the status quo by challenging project team members to innovate and overachieve
• Effectively prioritize and strategically manage dependencies to avoid project risk
• Deliver project success through careful resource management and time management skills
• Communicate with leadership on a frequent basis on project health by means of project status reports, presentations and email communications

What you bring

• You have a proven track record of success implementing change around the Successfactors, and SAP HCM products with a strong baseline level of product knowledge across Core HR, Time, and Payroll.
• You have 3+ years working experience leading complex implementation projects and leading a project team and client through ambiguity and change
• You have 5+ years experience in a customer facing role
• You have excellent communication (written and verbal) skills that enable you to communicate to all levels of stakeholders in your projects including managers, senior leaders and executives
• You apply end to end focus in developing clear and concise project plans and lead regular project discussions with clients and project teams to review work plans, risks, actions, issues, and decisions to drive projects to completion
• You can identify project related risks and mitigate them quickly through problem solving and innovative solutions
• You are highly organized and enjoy working in a fast-paced environment
• You are proficient in leading project teams in an organized fashion, coaching and motivating your team as needed and resourceful in effectively confronting and resolving project roadblocks
• You can manage multiple concurrent complex projects by prioritizing deliverables and applying excellent time management skills
• You are confident and comfortable negotiating with stakeholders, customers and partners on key project decisions
• You are proactive in identifying areas where changes or updates to processes can result in increased quality and efficiency
• You thrive in work in a virtual environment setting
• Navigate complex situations with diplomacy and composure

Great-to-haves

• Understanding of all SuccessFactors modules such as Benefits, Talent, and Onboarding.
• Understanding of SAP BTP, SAP Datasphere, SAP Analytics Cloud.
• Exposure of working with tools such as WalkMe, EnableNow, and Google GCP BigQuery / Looker Studio
• Working knowledge JIRA and confluence
• Experience in system migration and transformation
• Knowledge of SAP On-Premise, SuccessFactors, S4/HANA and/or Workday
• Proficiency with MS Office and G-suite
• PMP/CAPM Certified

Salary Range: $104,000-$156,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.