Senior Product Manager, Canada Lifecycle & Retention

Amazon Jobs; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading tech company is seeking a talented Senior Product Manager to lead customer lifecycle management in Canada. The role focuses on optimizing subscriber retention and satisfaction while driving revenue growth. Candidates must have 5+ years in product management or analytics and experience in consumer telecommunications. Join a fast-paced environment that values innovation and customer obsession, ensuring exceptional experiences for a diverse customer base.

Qualifications

• 5+ years experience in corporate strategy, product management, customer lifecycle management, or analytics role.
• 5+ years of managing business metrics or strategic functions, such as P&L management.
• 5+ years experience in consumer telecommunications or satellite services.

Responsibilities

• Develop and execute strategies to optimize subscriber base for revenue growth.
• Analyze customer data to inform product strategy and customer experiences.
• Track and report on subscriber retention trends and business performance.

Skills

Analytical skills

Customer lifecycle management

Problem-solving skills

Interpersonal skills

Job description

A leading tech company is seeking a talented Senior Product Manager to lead customer lifecycle management in Canada. The role focuses on optimizing subscriber retention and satisfaction while driving revenue growth. Candidates must have 5+ years in product management or analytics and experience in consumer telecommunications. Join a fast-paced environment that values innovation and customer obsession, ensuring exceptional experiences for a diverse customer base.