Senior People & Culture Business Partner

TreowGroup Recruitment; Ottawa; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A recruitment agency is seeking a Senior People & Culture Business Partner in Ottawa to lead the People & Culture function at their facility. This role focuses on recruitment, employee engagement, and health & safety management. The ideal candidate has over 5 years of HR experience, strong knowledge of Ontario laws, and exceptional relationship-building skills. This full-time position offers hybrid potential.

Qualifications

• 5+ years of progressive People & Culture / HR experience.
• Strong knowledge of Ontario employment law and safety requirements.
• Proven ability to manage high-volume recruitment.

Responsibilities

• Lead end-to-end recruitment ensuring timely and effective hiring.
• Deliver onboarding and training programs for new employees.
• Oversee local workplace health & safety programs.

Skills

5+ years of HR experience

Strong knowledge of Ontario employment law

Exceptional relationship-building skills

Experience with high-volume recruitment

CHRP / CHRL designation

Job description

Senior People & Culture Business Partner (SPCBP) – Ottawa

Location: Ottawa, ON

Employment Type: Full-Time (In-office with hybrid potential)

Reports to: Director of People & Culture (Toronto Head Office)

Seniority Level: Mid-level

Overview

On behalf of our client in the print and marketing sector, TreowGroup is seeking a Senior People & Culture Business Partner (SPCBP) to lead and elevate the People & Culture function at their Ottawa facility.

Why This Role Matters

As part of a national organization in the print and marketing industry, the SPCBP is the on-site P&C lead in Ottawa: a trusted partner to leadership and a visible, accessible resource for employees. This hands-on role requires walking the floor, building strong relationships, and delivering practical solutions. The SPCBP will be supported fully by the Toronto Head Office team and will focus on recruitment, employee engagement, learning & development, health & safety, and implementing EOS initiatives that drive alignment and accountability.

If you’re an experienced People & Culture professional who thrives in fast-paced, high-output environments and enjoys being close to the business, this is the role for you.

What You’ll Do

Business Partnership & Recruitment

• Act as the primary People & Culture partner to local leaders and employees.
• Lead end-to-end recruitment for a range of roles, ensuring timely and effective hiring.
• Support workforce planning and organizational needs in alignment with business goals.

Learning & Development

• Deliver onboarding and training programs that build employee capability.
• Partner with Head Office to roll out leadership development and L&D initiatives.

Employee Experience & Engagement

• Build strong relationships by being present and approachable on the floor.
• Support performance management, coaching leaders on effective feedback and accountability.
• Drive employee engagement initiatives to strengthen culture and retention.

Health & Safety

• Oversee local workplace health & safety programs, ensuring compliance with Ontario legislation.
• Champion a safety-first culture by partnering with operations and delivering training and awareness.

Policy, Compliance & EOS Implementation

• Implement and reinforce People & Culture policies and practices aligned with Head Office standards.
• Guide leaders and employees through employee relations, compliance, and investigations.
• Play an active role in implementing EOS initiatives such as scorecards, accountability charts, and meeting cadences.

What You Bring

• 5+ years of progressive People & Culture / HR experience, with a focus on recruitment, employee relations, and safety.
• Strong knowledge of Ontario employment law, HR best practices, and workplace safety requirements.
• Experience with hands-on HR delivery in manufacturing, print, logistics, or similar industries is an asset.
• Proven ability to manage high-volume recruitment in a competitive market.
• Exceptional relationship-building and influencing skills across all levels of an organization.
• CHRP / CHRL designation (or equivalent) preferred.
• Familiarity with structured operating models (EOS, Lean, or similar) is a strong advantage.

You’re Likely a Fit If You Are

• Visible & Approachable. You thrive on being present, walking the floor, and connecting with people.
• Hands-On & Practical. You enjoy rolling up your sleeves and delivering solutions, not just strategies.
• People-First. You balance empathy with sound judgment and business needs.
• A Builder. You know how to establish programs in recruitment, L&D, and safety that are scalable and effective.
• Execution-Driven. You understand the importance of EOS tools and rhythms to create accountability and results.

About Our Client

Our client is part of a nationally recognized, founder-led Canadian group in the print and marketing space, serving thousands of businesses and households every year. The Ottawa facility plays a central role in delivering high-quality print and marketing solutions supported by data, technology, and operational excellence. The culture emphasizes teamwork, safety, accountability, and community—backed by a Toronto-based People & Culture team that ensures consistent support and alignment across the organization.

On behalf of our West GTA client in the print and marketing space, TreowGroup is seeking a Vice President, Operations.

Location : West GTA

Employment Type : Full-Time

Reports to : CEO

Seniority Level : Leadership

Why This Role Matters

The organization is growing quickly, transforming digitally, and building a strong operational engine. The VP, Operations will act as Integrator to the CEO, translating vision into execution and aligning people, systems, and processes for scale. If you're equal parts builder, optimizer, and coach, this role offers you a seat at the leadership table.

What You’ll Do

Strategic & Operational Leadership

• Serve as the CEO’s operational right hand, aligning execution with strategic goals through KPIs, OKRs, and dashboards.
• Lead long-term operational roadmap planning to support automation, scale, and data-driven management.

Drive Operational Excellence

• Oversee end-to-end operations including production, fulfillment, logistics, client service, and creative functions.
• Apply structured execution rhythms and frameworks to drive alignment and accountability across teams.
• Implement continuous improvement practices such as Lean, 5S, Kaizen, and workflow optimization.

Build a Data-Driven Culture

• Establish meaningful KPIs across departments, ensuring data drives decision-making.
• Lead execution cadences (daily huddles, scorecards, quarterly planning) and embed operational discipline.

Lead Tech-Enabled Transformation

• Collaborate with IT to optimize ERP / CRM systems and business intelligence tools.
• Take on increasing responsibility for digital infrastructure and enterprise systems.

Financial Performance & Cost Containment

• Own operational budgets and forecasting.
• Identify margin opportunities, cut inefficiencies, and drive EBITDA improvements.

Develop People & Teams

• Coach and develop frontline and mid-level leaders across operations.
• Partner with People & Culture on succession planning, bench strength, and leadership development.

What You Bring

• 5+ years in senior operations leadership roles in fast-growth, high-output environments.
• MBA, EMBA, or related degree preferred.
• Proven experience scaling mid-sized businesses ($50M–$250M), ideally with exposure to revenue operations, technology, and P&L responsibility.
• Strong background in IT-enabled operations (ERP, CRM, dashboards, BI tools) is preferred.
• Training in Lean, Six Sigma, PMP, or process optimization is a strong asset.
• Hands-on leadership style : equally comfortable on the floor and in the boardroom.
• Familiarity with structured operating models such as EOS is an asset.
• Understanding of execution cadences such as daily huddles, scorecards, and quarterly planning.

You’re Likely a Fit If You Are

• A Player-Coach. Strategic when needed, hands-on when required.
• Humble, Hungry, Smart. Leading with curiosity, grit, and emotional intelligence.
• A Systems Thinker. Focused on root causes and scalable solutions.
• Execution Obsessed. Translating vision into action with accountability to results.
• A Collaborative Partner. Able to influence cross-functionally without ego.
• Digitally Fluent. Bringing modern operational thinking, tools, and frameworks.

Measures of Success

• Improved throughput, reduced cycle times, and reliable service levels.
• Meeting budget and cost-containment targets; driving EBITDA growth.
• Building leadership capacity across operations.
• Driving adoption of KPIs, execution cadences, and project management frameworks.
• Successfully leading systems upgrades and digital transformation.

Treowgroup Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.