Senior .NET Production Application Support Engineer

NTT DATA; Canada; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading global technology company in Canada is looking for an experienced professional for production application support. The ideal candidate should have over 5 years of experience in .NET support and ETL tools like Informatica or SSIS, along with knowledge of AWS cloud services. This position offers opportunities for career advancement in a supportive environment with flexible remote work options. Excellent communication skills are essential to collaborate effectively across diverse teams.

Benefits

Opportunity for career advancement

Supportive work environment

Flexible remote work options

Diverse and inclusive workplace

Work with cutting-edge technology

Qualifications

• 5+ years experience in .NET Production application support.
• 3+ years experience with ETL tools such as Informatica or Microsoft SSIS.
• 1+ year experience with AWS cloud services.

Responsibilities

• Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance.
• Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines.
• Provide customer-focused support, ensuring timely communication and resolution of incidents.
• Review existing systems and propose/implement enhancements for scalability and reliability.
• Document incidents, resolutions, and system changes for knowledge base and audit purposes.

Skills

.NET Production application support

ETL tools (Informatica or SSIS)

AWS cloud services

Excellent communication skills

Job description

Employer Industry: Business and Technology Services

Why consider this job opportunity:

• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Flexible remote work options available
• Commitment to maintaining a diverse and inclusive workplace
• Work with cutting‑edge technology in a leading global company

What to Expect (Job Responsibilities)

• Monitor and maintain assigned production systems to ensure optimal performance and SLA compliance
• Investigate, troubleshoot, and resolve application and data pipeline issues within agreed timelines
• Provide customer‑focused support, ensuring timely communication and resolution of incidents
• Review existing systems and propose/implement enhancements for scalability and reliability
• Document incidents, resolutions, and system changes for knowledge base and audit purposes

What is Required (Qualifications)

• 5+ years experience in .NET Production application support
• 3+ years experience with ETL tools such as Informatica or Microsoft SSIS
• 1+ year experience with AWS cloud services
• Strong expertise in .NET and ETL tools (Informatica or SSIS)
• Excellent communication skills and ability to work across diverse teams

How to Stand Out (Preferred Qualifications)

• Knowledge of the Insurance industry is a plus

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