Senior Manager, Process Optimization / Business Analysis Support, Global Finance

Scotiabank; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Manager – Process Optimization and Business Analysis Support in Toronto. In this role, you will drive process improvements and collaborate with key stakeholders to enhance financial reporting. The ideal candidate will possess a Bachelor's degree in Finance or Business Administration and strong analytical and communication skills. A competitive rewards package is offered, alongside career development opportunities.

Benefits

Performance bonus

Employee Share Ownership Program

Pension Plan Matching

Health Benefits from day one

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field.
• Proficiency with process documentation and interacting with technology personnel.
• Proven experience in project support or a similar role.
• Exceptional communication and interpersonal skills.
• Knowledge of financial reporting processes required.

Responsibilities

• Lead the identification and implementation of process improvements.
• Collaborate with stakeholders across Finance and Business Units.
• Oversee project planning and milestone tracking.
• Conduct advanced analytics to uncover trends.
• Develop change management strategies.

Skills

Project support experience

Exceptional communication skills

Organizational skills

Analytical skills

Proficiency in Microsoft Office Suite

Education

Bachelor's degree in Finance or Business Administration

Job description

Overview

We are seeking a strategic and results-driven Senior Manager – Process Optimization and Business Analysis Support to join our Global Finance Strategic Initiatives team. This leadership role will drive one of our top priorities in Global Finance: accelerating financial reporting timelines to the Board, CEO, and external stakeholders. The initiative aims to position our organization as best-in-class in Canada and align with the reporting standards of leading U.S. banking institutions. The successful candidate will lead efforts to streamline actuals close processes, enhance forecasting capabilities, and enable more agile decision-making across the enterprise.

Responsibilities

• Strategic Process Optimization: Lead the identification and implementation of process improvements across global finance close and reporting cycles, ensuring alignment with enterprise-wide transformation goals.
• Cross-Functional Engagement: Collaborate with senior stakeholders across Finance, Risk, Technology, and Business Units to map interdependencies, resolve bottlenecks, and drive consensus on process enhancements.
• Project Governance & Execution: Oversee project planning, milestone tracking, and issue resolution. Ensure timely delivery of key initiatives through effective governance and stakeholder management.
• Data Analysis & Insight Generation: Conduct advanced analytics on stakeholder feedback, survey results, and operational data to uncover trends, inform decision-making, and prioritize improvement opportunities.
• Change Management & Communication: Develop and execute change management strategies to support adoption of new processes. Communicate progress, risks, and outcomes to executive audiences with clarity and impact.
• Risk & Compliance Alignment: Ensure all process changes and operational decisions are aligned with the Bank’s risk appetite, regulatory obligations, and conduct standards.
• Culture & Leadership: Foster a high-performance, inclusive culture that champions customer-centricity, continuous improvement, and collaboration across teams.

Qualifications

• Bachelor's degree in Finance, Business Administration, or a related field.
• Proficiency with process documentation, change management processes, and interacting with technology personnel.
• Tireless ‘Can Do’ attitude, with a results-oriented mindset.
• Demonstrated proven experience in project support or a similar role.
• Formidable organizational and multitasking skills, including ability to work independently and in group-oriented scenarios.
• Exceptional communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Knowledge of programming languages is an asset.
• Proven ability to analyze, assess and generate actionable insights within various scenarios.
• First-rate knowledge of financial reporting processes and enterprise-wide data systems is required.

What’s in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.