Senior Manager, Operational Risk & Initiatives

RBC; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking a Senior Manager to lead operational risk assessment programs across the CLAO Group. The role involves engaging with multiple functional groups and influencing leaders to manage operational risks effectively. Candidates should have strong knowledge of operational risk practices and significant experience in the field. The position offers a comprehensive rewards program and career development opportunities.

Benefits

Comprehensive Total Rewards Program

Coaching and development opportunities

Agile and collaborative team environment

Qualifications

• 3+ years of operational risk experience with policy responsibilities.
• Engage effectively with leadership teams.
• Familiarity with financial services sector preferred.

Responsibilities

• Lead execution of operational risk assessment programs.
• Enhance reporting for senior management on operational risks.
• Track and report operational risk management issues.

Skills

Strong knowledge of leading operational risk practices

Presentation and communication skills

Judgment and analytical skills

Education

Bachelor’s Degree

Job description

Overview

Job Description

The Senior Manager will lead the execution of operational risk assessment programs across CLAO Group to identify key risks and assess control adequacy. The role will expose you to a variety of operational risk elements, broadening and diversifying your toolkit, and will allow you to build and shape the CLAO Operational Risk Management program as the function matures. Through networking and collaboration, you will engage with multiple functional groups (Corporate Real Estate, Global Procurement, Chief Data Office, Enterprise Strategy & Transformation, Corporate Development, Legal and Compliance) and develop your ability to influence leaders to attain desired outcomes.

Responsibilities

• Leads the execution of operational risk assessment programs across the CLAO group, including identification of key risks and their mitigating controls, to assess control adequacy.
• Supports operational risk management leadership across the CLAO group, providing reporting expertise to enhance senior management’s ability to anticipate and manage operational risks effectively.
• Maintains an operational risk management reporting framework for the CLAO group that enables robust analysis and highlights key risk areas, themes, areas of concern, and focus for monitoring.
• Responsible for tracking, monitoring, and reporting of operational risk management issues and related action plans for CLAO.

Qualifications

Must-have

• Strong knowledge of leading operational risk practices
• Bachelor’s Degree
• Business maturity and judgment to engage effectively with the leadership team within the Office of the CLAO and enterprise-wide as required
• Strong presentation and communication (verbal and written) skills
• 3+ years of operational risk experience with policy responsibilities
• Excellent judgment and analytical skills

Nice-to-have

• Familiarity with corporate real estate management, procurement, consulting service operations, legal & compliance, data strategy, and/or project execution
• 3+ years of experience in the financial services sector
• Knowledge of project management practices

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in an agile, collaborative, progressive, and high-performing team
• Opportunities to interface with senior-level executives from many parts of the organization

Job Details

Address: ROYAL BANK PLAZA, 200 BAY ST, TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: CHIEF LEGAL & ADMIN OFFICE GRP

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-18

Application Deadline: 2025-09-27

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace with diverse perspectives is core to our growth as a leading bank. We strive to foster a workplace where employees feel supported to perform at their best, collaborate, drive innovation, and grow professionally, helping to bring our purpose to life and create value for clients and communities.

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