Senior Manager, Merchant Proposals & Enablement

Affirm; San Juan de Terranova; Remote; CAD 150,000 - 200,000; Full time

Job summary

A financial technology company is seeking a Senior Manager, Merchant Proposals & Enablement to lead proposal creation and enhance merchant engagement strategies. The role entails crafting persuasive RFP responses and collaborating across teams to ensure clear messaging tailored to merchant needs. Candidates should have extensive experience in B2B sales and proposal management, along with strong communication skills. This position offers a competitive salary range and robust benefits, including remote work flexibility.

Benefits

Health care coverage

Flexible Spending Wallets

Competitive vacation and holiday schedules

Employee stock purchase plan

Qualifications

• 10+ years of professional experience in revenue merchant-facing roles.
• Experience leading and writing successful responses to RFPs.
• Exceptional writing and verbal communication skills.
• Strong understanding of the B2B sales funnel.

Responsibilities

• Develop high-quality, persuasive responses to RFPs.
• Design compelling pitch decks addressing merchant needs.
• Uphold quality standards for merchant-facing content.
• Collaborate with various teams on messaging and product launches.

Skills

Strategic thinking

Proposal writing

Content creation

Communication

Project management

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

RFP software

Job description

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking a highly experienced and strategic Senior Manager, Merchant Proposals & Enablement to lead our efforts in crafting compelling and effective proposals and pitch materials that resonate with our merchants and partners. This role is pivotal in driving our GTM strategy, ensuring our messaging is clear, impactful, and tailored to the unique needs of our customers. If you are or were an experienced seller or merchant-facing professional with a knack for crafting persuasive narratives, and a proven ability to manage complex RFP engagements, we encourage you to apply.

What You'll Do

• Develop winning proposals: Lead the entire process of creating high-quality, persuasive responses to RFPs and RFIs by working with various teams to craft narratives that highlight our unique value proposition.
• Create engaging sales and customer success content: Design compelling and empathetic pitch decks and other materials that translate complex financial solutions into clear stories addressing the specific needs and aspirations of our merchant partners.
• Maintain and improve content quality: Uphold high standards for merchant-facing content, ensuring it is consistent, accurate, and optimized for effectiveness by analyzing performance data and staying current on industry trends.
• Serve as a merchant advocate: Ensure all content is relevant and directly addresses merchant challenges and pain points by being a student of the industry and BNPL space.
• Collaborate across teams: Partner with Product, PMM, Sales, and Marketing to align on messaging, product launches, and overall go-to-market strategies, especially for sales opportunities and proposal submissions.

What We Look For

• 10+ years of professional experience in revenue merchant facing roles (selling, CS), content strategy or proposal management.
• Demonstrable experience in leading and writing successful responses to RFPs, RFIs, and other detailed sales proposals is essential.
• Proven ability to craft compelling and persuasive narratives for a B2B audience, specifically merchants.
• Highly preferred: Extensive experience in the payments or fintech industry. Experience working directly with and developing content for merchants and partners is a significant advantage.
• Exceptional writing, editing, and verbal communication skills. Ability to distill complex technical and business concepts into clear, concise, and engaging language.
• Strong understanding of the B2B sales funnel and customer journey.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent project management skills and attention to detail, particularly in managing multiple RFP processes simultaneously.
• Bachelor's degree in Marketing, Communications, Journalism, English, or a related field.
• Bonus Points If You Have: Experience with RFP software or content management systems.

Compensation and Benefits

Base Pay Grade - N

Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $150,000 - $200,000

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

Benefits We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

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