Senior Manager, Dynamics 365 F&O Consulting

BDO; Edmonton; Remote; CAD 90,000 - 120,000; Full time

Job summary

A national consulting firm in Canada is seeking a Senior Manager for its Microsoft Dynamics 365 F&O Consulting Practice. The role encompasses managing multiple client engagements, leading business development initiatives, and supporting team growth. Candidates should have over 5 years of experience in Microsoft Dynamics consulting, along with a proven track record in project delivery and team management. This position offers the flexibility to work remotely from anywhere in Canada.

Qualifications

• 5+ years of experience in Microsoft Dynamics 365 F&O consulting and project delivery.
• Experience in Microsoft Dynamics 365 F&O architecture and design.
• 5+ years of experience in managing and mentoring a team.

Responsibilities

• Support the addition of new talent through recruitment.
• Manage multiple engagements against budget, timeline, and scope.
• Lead business development activities including identifying potential clients.

Skills

Microsoft Dynamics 365 F&O consulting

Project delivery

Team management

Vendor relationship management

Client relationship management

Education

5+ years experience in Microsoft Dynamics 365 F&O consulting

5+ years experience in overseeing software projects

Job description

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital's Microsoft Dynamics 365 F&O Consulting Practice is looking for a Senior Manager to join our rapidly growing team, with the ability to work remotely from anywhere in Canada. The successful candidate will own the following responsibilities :

Responsibilities

• Talent – Support the addition of new talent through participation in the recruitment process
• Team utilization planning and forecasting – Ensuring our support professionals have the skills, experience and capacity required to deliver our service offerings
• Engagements – Manage multiple engagements against budget, timeline and scope
• Engagements (cont.) – Participate in the development of Dynamics 365 F&O solution architecture for clients
• Vendor relationships – Monitor and manage vendor relationships where applicable
• Delivery and escalation – Leading internal and external action planning meetings and driving deliverables to closure; act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns
• Client relationships – Build deep relationships with clients and assist in expanding engagement footprint when opportunities present itself

Growth

• Growth – Lead business development activities including identifying potential clients, devising business development strategies, consulting with clients, proposing technology solutions and closing business
• Practice growth – Develop and implement practice growth strategies including interviewing, hiring and training new staff members
• Service offerings – Determine the service solutions offerings for the group and the go-to-market strategy including developing new methodologies, tools and templates

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains and attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development

Your experience and education

• 5+ years’ experience in Microsoft Dynamics 365 F&O consulting and project delivery
• Experience participating in Microsoft Dynamics 365 F&O architecture and design, including an understanding of integrations with other systems
• 5+ years' experience in overseeing software projects / programs
• 5+ years' experience in managing and mentoring a team
• 2+ years' experience in engaging in pre-sales activities including estimations and proposal writing
• 2+ years' experience in managing upwards inclusive of engaging with senior customer personnel (Directors, VPs etc.)
• 2+ years' experience in the creation and implementing operational procedures and continuous improvement activities