Senior Manager, Clinical Quality & Performance — Remote

Felix; Remote; CAD 100,000 - 125,000; Full time

Job summary

A digital healthcare company in Toronto is seeking a Senior Manager, Clinical Quality & Performance to enhance the management of clinical operations and improve healthcare services for Canadians. This role requires 4-6 years of hands-on experience in clinical or operational management, a strong understanding of healthcare metrics, and excellent leadership skills. With a focus on operational efficiency and quality improvement, the position offers a remote and inclusive work environment, competitive compensation, and full benefits.

Benefits

Full medical, dental and vision benefits

Parental Leave policy

3 weeks vacation + flexible holiday scheduling

Competitive compensation

Remote first work from anywhere in Canada

Collaborative company culture

Opportunity for significant impact

Qualifications

• 4-6+ years leading operations in healthcare or health tech.
• Experience managing contractor-based clinical workforces.
• Strong understanding of clinical quality and operational performance.

Responsibilities

• Lead management of HCP contractor network.
• Ensure compliance across all HCP activities.
• Develop clear reporting on HCP performance.

Skills

Operational management

Clinical operations

Data-driven decision making

Strong communication

Emotional intelligence

Education

Clinical background in nursing or equivalent

Job description

A digital healthcare company in Toronto is seeking a Senior Manager, Clinical Quality & Performance to enhance the management of clinical operations and improve healthcare services for Canadians. This role requires 4-6 years of hands-on experience in clinical or operational management, a strong understanding of healthcare metrics, and excellent leadership skills. With a focus on operational efficiency and quality improvement, the position offers a remote and inclusive work environment, competitive compensation, and full benefits.