Senior Logistics Operations Lead

DHL Express; Quebec; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Quebec City is seeking a Sr Operations Supervisor to manage daily pick-up and delivery of packages. The role requires effective leadership among the supervisor team, establishing productivity and quality standards. Responsibilities include recruiting staff, maintaining safety protocols, and ensuring customer satisfaction. The ideal candidate has at least 3 years of experience in operations within the courier industry. This position offers opportunities to lead and implement improvements in operational effectiveness.

Benefits

Competitive compensation packages

Programs and services for personal lives

Qualifications

• 3 years’ warehouse/on road operations experience in courier industry.
• Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
• Demonstrated drive, initiative, and flexibility to ensure task completion.

Responsibilities

• Recruits, orients, trains, and schedules operations staff.
• Establishes productivity, quality, and cost measurements.
• Completes accurate reports for management as required.

Skills

Excellent interpersonal skills

Very good PC skills

Demonstrated leadership skills

Proven communication skills

Demonstrated ability to be assertive

Flexible covering both AM and PM shifts

Education

College or University designation in an appropriate discipline

Tools

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

A leading logistics company in Quebec City is seeking a Sr Operations Supervisor to manage daily pick-up and delivery of packages. The role requires effective leadership among the supervisor team, establishing productivity and quality standards. Responsibilities include recruiting staff, maintaining safety protocols, and ensuring customer satisfaction. The ideal candidate has at least 3 years of experience in operations within the courier industry. This position offers opportunities to lead and implement improvements in operational effectiveness.