Senior Employee Relations Lead: Scale Programs & Crisis Response

Amazon; Toronto; On-site; CAD 118,000 - 199,000; Full time

Job summary

A global e-commerce leader seeks an Employee Relations Manager to support fair treatment of employees across operations. This role involves proactive and reactive employee relations, crisis management, and project ownership. The ideal candidate has extensive experience in labor relations and excellent analytical and communication skills. Travel may be required up to 50%. The base salary ranges from $85,700 to $143,100 per year, with potential for additional compensation.

Benefits

Medical benefits

Equity and sign-on payments

Flexible work environment

Qualifications

• 7+ years of employee relations or labor relations experience.
• Record of creating and executing programs at scale.
• Strong communication skills in written and verbal form.

Responsibilities

• Detect and mitigate risks through employee relations expertise.
• Manage crisis-oriented partner issues under time constraints.
• Independently own large-scale, network-wide projects.
• Analyze data to develop persuasive narratives and recommendations.
• Produce high-quality written communications and conduct training.
• Build relationships with stakeholders to influence change.

Skills

Employee and labor relations expertise

Excellent judgment

Interpersonal skills

Communication skills

Project management

Analytical skills

Education

Bachelor's degree or equivalent

Tools

MS Excel

MS Word

SharePoint

PowerPoint

Job description

A global e-commerce leader seeks an Employee Relations Manager to support fair treatment of employees across operations. This role involves proactive and reactive employee relations, crisis management, and project ownership. The ideal candidate has extensive experience in labor relations and excellent analytical and communication skills. Travel may be required up to 50%. The base salary ranges from $85,700 to $143,100 per year, with potential for additional compensation.