Senior director of data management, analysis and reporting

Société Financière Manuvie; Toronto; Hybrid; CAD 167,000 - 302,000; Full time

Job summary

A leading financial services company based in Toronto is looking for a candidate to join its Audit and Advisory team. The role involves managing audit processes, supporting senior leadership, and developing quality assurance practices. Candidates should have strong project management skills and a commitment to customer focus. With opportunities for growth and development in a diverse environment, this position offers a hybrid work model and a competitive salary range.

Benefits

Health Insurance

Flexible working hours

Professional development opportunities

Qualifications

• Experience in project and resource management.
• Strong analytical and problem-solving capabilities.
• Effective communication skills at various organizational levels.
• Ability to work in diverse environments and cultures.

Responsibilities

• Manage processes and data quality within Archer.
• Ensure effective utilization of Audit Management Software.
• Prepare communications for the Audit Committee and stakeholders.
• Manage the annual audit plan and its completion.

Skills

Project management

Analytical skills

Problem-solving

Communication skills

Customer focus

Relationship management

Education

Bachelor's degree or equivalent experience

Tools

Archer

Database tools

SharePoint

Job description

Overview

About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to new business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.

Professional Practices Team

About our Audit and Advisory Services Professional Practices Team: Manulife's Audit and Advisory Services Professional Practices Team supports and enhances the quality and effectiveness of assurance and advisory engagements across the organization by developing and implementing audit methodology and related best practices; standards; quality assurance; training and development; tools and systems used within the department; board and senior management reporting; internal performance metrics’ and developing and implementing strategic priorities. The team collaborates with various stakeholders within Audit and Advisory Services and within the company to support the mission and vision of Audit and Advisory Services and the company's strategic objectives. The team is also committed to fostering a diverse and inclusive environment, supporting initiatives that drive organizational excellence.

Join a team committed to your expertise, growth, and development!

Learning Opportunities

By implementing advanced analytics and Gen AI tools and programs, the Professional Practices Team contributes to Manulife's mission of becoming the most digital and customer-centric organization in the industry. Our Audit and Advisory Services team provides rich learning opportunities, offering exposure to diverse audit strategies and specialized training. These experiences will enhance your technical and soft skills, preparing you for advancement and new roles within the company.

Leadership and Stakeholder Exposure

This role offers a unique opportunity to collaborate directly with members of the Global Leadership Team (GLT) and Executive Leadership Team (ELT). By engaging with senior leaders, you will gain valuable insights and visibility, enhancing your leadership skills and professional growth within the organization.

Position Responsibilities

• Manage processes and data quality within Archer.


• Lead the department’s effective utilization of the Archer. Champion initiatives to enhance and innovate the user experience with the Audit Management Software, aligning with the department’s strategic goals.


• Ensure the quality and completeness of all communications provided to the Audit Committee, Executive Management, regulators, and other key stakeholders, maintaining high standards of accuracy and relevance.


• Manage key department programs and processes, including Privacy, Records Management, Business Continuity and Disaster Recovery preparedness.


• Manage the gathering, reporting, and tracking of information for external regulators.


• Serve as the audit representative and manage the integration within the Integrated Audit Program (IAP), including managing the process for business hierarchy/audit universe changes.


• Coordinate and direct the development of the annual financial plan and forecast, overseeing expense management analysis throughout the year to ensure financial targets are achieved.


• Manage the development of the annual audit plan, including the tracking and reporting of its completion, and manage any adjustments to the plan.


• Contribute to other improvement initiatives and projects undertaken by the Professional Practices Team, enhancing the efficiency and effectiveness of Audit Practices.


• Challenges/Opportunities:


• Driving continuous improvement in quality and cost effectiveness of services provided.


• Collaborating with Audit Services management and staff to obtain consensus on improvements to the audit systems.


• Exercising and demonstrating sound business judgment.


• Prioritization and time management to meet project and objective commitments while maintaining flexibility.

Required Qualifications

• Demonstrated experience in project and resource management, as well as talent development.


• Strong analytical and problem-solving skills, with a strategic mindset.


• Demonstrated ability to work effectively in diverse environments and cultures, over a number of geographically dispersed office locations.


• Ability to effectively communicate ideas orally and in writing, at Segment and Global Functions levels, and to listen and consider ideas of others.


• Excellent customer focus and commitment to quality.


• Results oriented; ability to balance multiple priorities and projects.


• Strong relationship skills including a demonstrated ability to deal effectively with staff at all levels.


• Proven project management skills in achieving departmental, project and individual objectives.

Preferred Qualifications

• Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders.


• Exceptional attention to detail


• Strong experience with database tools, dashboards and SharePoint design / maintenance / programming would be an asset.

When you join our team

• We’ll empower you to learn and grow the career you want.


• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.


• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à [e-mail].

Région de référence du salaire

Toronto, Ontario

Modalités de travail

Hybride

L’échelle salariale devrait se situer entre

$120,750.00 USD - $217,350.00 USD

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à [e-mail] pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manuvie offre aux employés admissibles une vaste gamme d’avantages sociaux personnalisables, notamment une assurance soins médicaux, soins dentaires, santé mentale, soins de la vue, invalidité de courte et de longue durée, assurance vie et assurance DMA, assurance adoption, de maternité de substitution et de soins médicaux non urgents ainsi que des programmes d’aide aux employés et leur famille. Nous proposons également aux employés admissibles différents régimes d’épargne-retraite (y compris des régimes de rente et un programme international d’actionnariat assortie de cotisations patronales de contrepartie) ainsi que des ressources en matière d’éducation et de conseils financiers. Notre généreux programme de congés rémunérés au Canada comprend les jours fériés, les congés annuels, les congés personnels et les congés de maladie, et nous offrons toute la gamme des congés autorisés prévus par la loi. Si vous posez votre candidature à ce poste aux États-Unis, veuillez écrire à [e-mail] pour obtenir de plus amples renseignements sur les dispositions relatives aux congés rémunérés spécifiques aux États-Unis.