Senior Director, Audit and Advisory Services

Manulife; Toronto; On-site; CAD 105,000 - 191,000; Full time

Job summary

A global financial services provider in Toronto is seeking a Senior Director to lead audit projects and team members. This role necessitates over 10 years of experience in audit and requires strong communication and leadership skills. The ideal candidate will enhance audit quality using innovative techniques and ensure alignment with organizational standards.

Benefits

Customizable health benefits

Retirement plans including pension

Paid time off including holidays and sick days

Employee assistance programs

Qualifications

• Minimum 10 years of internal/external audit experience.
• Bachelor's degree with advanced certifications being a plus.
• Strong understanding of internal audit standards and risk management.

Responsibilities

• Lead and inspire a team in audit projects.
• Forge relationships with US and Europe sectors.
• Oversee audit teams to ensure high-quality work.
• Craft engaging audit reports with summaries.

Skills

Internal/external audit experience

Risk management knowledge

Analytical skills

Strong communication skills

Team leadership

Data analytics proficiency

Education

Bachelor's degree

Advanced certifications (CPA, CIA, CISA, CA)

Job description

About the Audit Group:

Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.

About our Audit team:

Join Manulife's dynamic Audit Team and play a key role in strengthening governance and risk management. As part of our global team, you'll collaborate across North America and Asia in diverse areas such as Global Compliance, and Wealth and Asset Management businesses. At Manulife, we are committed to fostering an inclusive environment —empowering our teams to thrive and deliver meaningful impact. Be a part of a team that makes a difference and helps shape the future at Manulife.

Senior Director’s key responsibilities include planning, organizing, and assigning audit staff to projects and overseeing engagements. They also monitors and follows up on outstanding audit issues and ensures the ongoing professional development of staff. Establishing and maintaining effective relationships with audit and business management is crucial.

Position Responsibilities:

• Lead and inspire a team of professionals in performing audit projects, reporting progress to AVP and VP.

• Forge strong relationships with business units, particularly in US and Europe Retail Wealth and US Retirement sectors.

• Oversee audit teams to ensure high-quality work that meets departmental and IIA standards.

• Lead multiple projects efficiently, addressing any timing or budget issues with leadership.

• Assess business unit risks, develop audit scopes, and evaluate control effectiveness.

• Craft clear, engaging audit reports with concise executive summaries and risk management ratings.

• Present findings to management, resolve issues, and agree on actionable solutions.

• Track and ensure resolution of open audit issues.

• Mentor and provide feedback to staff, enhancing their development and performance.

• Leverage technology and data analytics to boost audit efficiency and effectiveness.

• Coordinate annual SOX and MAR testing with management, external auditors, and other teams.

• Contribute to annual audit planning and risk assessment for assigned areas.

• Schedule audit projects, optimize resource use, and promote staff development.

• Offer risk management consulting to business units through recommendations and engagements.

• Recruit and nurture top talent, maintaining high team engagement.

• Collaborate with peers to drive continuous improvement in the Audit function.

• Support external auditors and manage special investigations or consulting projects as needed.

Required Qualifications:

• Over 10 years of experience in internal/external audit, risk management, or investment-related fields.

• Bachelor's degree required; advanced certifications (CPA, CIA, CISA, CA) are a plus.

• Knowledge of Internal Audit standards, control frameworks, risk management, and regulatory requirements, particularly in the investment and US retirement sectors.

• Strong analytical skills with the ability to understand business processes, assess risks, and provide practical, valuable recommendations.

• Excellent communication skills, both verbal and written, with the ability to engage and influence team members.

• Dedicated to achieving goals while prioritizing quality and ongoing improvements.

• Ability to work independently while leading and developing a team, managing multiple priorities, and meeting deadlines.

• Innovative approach with a focus on enhancing audit quality and process efficiency.

• Experience in agile environments (e.g., agile auditing, agile projects) is beneficial.

• Solid understanding of technology's impact on business risks.

• Proficiency in using data analytics to enhance audit coverage and efficiency.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [e-mail] .

Referenced Salary Location

Toronto, Ontario

Modalidades de Trabajo

Híbrido

Salary range is expected to be between

$105,750.00 CAD - $190,350.00 CAD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [e-mail] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con [e-mail] para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.