Senior Customer Success & Solutions Specialist

The Brick; Richmond Hill; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company in Richmond Hill, Canada, seeks enthusiastic individuals for customer service roles. Responsibilities include assisting customers, handling inquiries, and promoting loyalty. Candidates should have strong communication and problem-solving skills, along with a high school diploma. The position offers a competitive benefits package and opportunities for career progression. If you thrive in a dynamic environment and value teamwork, consider joining this dedicated service team.

Benefits

Flexible benefits package

Competitive remuneration

Employee discounts

Career progression opportunities

Qualifications

• Strong customer service focus.
• Exceptional communication skills, both written and verbal.
• Proficiency with computers and Microsoft Office programs.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous manner.
• Follow up with customers to support their needs.
• Promote customer loyalty by providing exceptional support.

Skills

Customer service focus

Communication skills

Interpersonal skills

Problem solving skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A leading retail company in Richmond Hill, Canada, seeks enthusiastic individuals for customer service roles. Responsibilities include assisting customers, handling inquiries, and promoting loyalty. Candidates should have strong communication and problem-solving skills, along with a high school diploma. The position offers a competitive benefits package and opportunities for career progression. If you thrive in a dynamic environment and value teamwork, consider joining this dedicated service team.