Senior Consultant, Risk Management

Grand River Hospital; Kitchener; On-site; CAD 75,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Consultant in Risk Management to lead initiatives that enhance patient safety and quality care. This role involves supporting risk management processes, managing legal claims, and collaborating with various teams to foster a culture of safety. Candidates should possess strong problem-solving and communication skills, along with relevant educational qualifications. The organization emphasizes diversity and inclusion, offering a supportive environment for all team members. Join this forward-thinking hospital to make a meaningful impact in healthcare.

Benefits

Thorough onboarding and orientation program

Ongoing training and development opportunities

Access to Ongoing Education Fund

Career mentorship

Wellness programs

Qualifications

• Experience in risk management, patient safety, and quality management.
• Proficient in data analysis measurement and techniques.

Responsibilities

• Provide leadership for risk management throughout the organization.
• Manage legal claims administration and related correspondence.
• Coordinate risk management projects and initiatives.

Skills

Problem Solving

Negotiation

Conflict Resolution

Interpersonal Skills

Communication Skills

Data Analysis

Education

Undergraduate degree in Healthcare Management

Masters degree in Business or Health Services Administration

Certification in healthcare risk management

Tools

Microsoft Applications

Job description

In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favor of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to both St. Mary’s General Hospital and Grand River Hospital that are ready to be part of an exciting, generational change for hospital care in Waterloo Region.

We are Building the Future of Care Together (BFCT) by developing a shared vision for the future of health care and new hospital infrastructure to care for more patients in our community closer to home for decades to come. Working towards a shared vision Grand River Hospital and St. Mary’s General Hospital will join together as a merged hospital. All sites will be governed by the new, single organization following the planned merger of Grand River Hospital and St. Mary’s General Hospital in 2025.

How Senior Consultant, Risk Management supports our teams at Grand River Hospital.

The Senior Consultant Is Responsible For

• Providing support and leadership for risk management throughout the organization
• Managing the legal claims administration process and related correspondence with hospital insurer, adjuster and legal counsel
• Providing advice and consultation to internal stakeholders in response to risk inquiries
• Coordinating risk management and enterprise risk management projects/initiatives such as the Risk Assessment Checklist (RAC) process and the Enterprise Risk Management (IRM) Plan)
• Development, implementation and review of policies and processes required to reduce risk within the organization
• Participation on corporate committees and working groups from a risk management perspective
• Collaborating with
  
  

The Senior Consultant, Risk Will Bring The Following

• Undergraduate degree in Healthcare Management or a health related discipline
• Masters degree in Business or Health Services Administration or a health related discipline (preferred)
• Certification in healthcare risk management and/or patient safety (preferred)
• Previous experience in a health care setting preferably in risk management, patient safety and/or quality management
• Demonstrated problem solving, negotiation and conflict resolution skills
• Proven ability to coordinate multiple tasks and time demands
• Superior judgment, tact and diplomacy including proven meeting and group facilitation skills
• Excellent interpersonal, communication and customer service skills including the ability to present information to large groups
• Demonstrated computer literacy and proficiency including all Microsoft applications
• Experience with data analysis measurement and techniques
• Collaborating with quality teams to ensure risk initiatives align with the hospital’s quality improvement goals, fostering a culture of safety and continuous improvement.
  
  

Grand River Hospital & St. Mary’s General Hospital support our Team Members with:

• A thorough onboarding and orientation program
• Ongoing training and development opportunities
• Access to our Ongoing Education Fund
• Career mentorship
• Wellness programs
  
  

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Grand River Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

APPLICATIONS WILL BE RECEIVED UNTIL THE POSTING IS CLOSED.

Please include a resume with your application in order to ensure that your qualifications are appropriately considered in the hiring process.

Grand River Hospital is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to: racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment. Grand River Hospital is a proud member of the Canadian Centre for Diversity and Inclusion (CCDI).

Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate candidates, including those with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources in advance for assistance.