Senior Communications Manager New Remote Canada

Mozilla Corporation; Toronto; Remote; CAD 90,000 - 120,000; Full time

Job summary

A prominent software company in Toronto is seeking a Senior Communications Manager to lead external media strategies that enhance its presence. The ideal candidate will have over 7 years in communications, experience in tech PR, and a proven ability to develop strategic narratives that differentiate the company from competitors. This role includes working closely with cross-functional teams and advising senior executives, offering a range of generous benefits and a collaborative workspace.

Benefits

Generous performance-based bonus plans

Rich medical, dental, and vision coverage

Generous retirement contributions

Quarterly wellness days

Country-specific holidays

Paid parental leave

Qualifications

• 7+ years of experience in communications or media relations, ideally in tech or product PR.
• Strong media relationships and a successful track record of placing impactful stories.
• Excellent writing skills and a knack for creative, compelling storytelling.

Responsibilities

• Lead external communications for Mozilla’s products and initiatives.
• Develop and execute comprehensive media strategies for awareness and differentiation.
• Craft high-impact messaging and manage media relationships.

Skills

Strategic thinking

Media relations

Creative storytelling

Cross-functional collaboration

Project management

Editorial judgment

Education

Experience in communications or media relations

Job description

Overview

The Mozilla Corporation is wholly owned by the non-profit Mozilla Foundation. We aren’t beholden to any shareholders — only to our mission. Mozilla designs, builds and distributes open-source software that enables people to enjoy the internet on their terms. We’re seeking a Senior Communications Manager who thinks strategically and creatively to drive awareness, reach, and advocacy, with the ability to thrive in ambiguity and deliver communications that set Mozilla apart with limited oversight.

As Senior Manager, Communications, you’ll lead external media strategies that support Mozilla’s mission and amplify its presence across sectors. You’ll work cross-functionally with Product, Brand, Legal, Policy, and Social / Content teams to craft compelling, newsworthy narratives for tech-savvy and general audiences.

Your storytelling should clearly differentiate Mozilla from competitors by highlighting our open-source roots, people-first approach, and distinct values. You’ll lead media engagement and key reporter relationships while exploring creative ways to spark conversation beyond press coverage, shaping storytelling for Mozilla’s work in culture and technology.

You’ll serve as a trusted advisor to senior executives when needed, preparing them for public engagements and playing a key role in product launches, thought leadership, and company positioning. You’ll lead cross-functional projects with minimal direction, turning strategy into execution, and you’ll establish success metrics, coordinate budgets, and ensure long-term impact across communications programs.

What You’ll Do

• Lead external communications for Mozilla’s products and initiatives.
• Develop and execute comprehensive media strategies that drive awareness, differentiation, and business outcomes.
• Craft high-impact messaging, press materials, blog posts, and executive content — with a focus on clearly differentiating Mozilla from its competitors.
• Manage media relationships across tech, business, and consumer verticals.
• Serve as a key media contact — proactively pitching, responding to inquiries, and managing ongoing press relationships.
• Prepare and coach senior executives for media interviews, public speaking, and high-visibility opportunities.
• Lead complex, multi-stakeholder communications projects with limited oversight.
• Collaborate cross-functionally to ensure aligned and consistent storytelling across channels.
• Independently develop new, creative narratives and strategies that enhance campaigns and anticipate emerging trends.
• Shift from project to program-level thinking by defining success metrics, managing budgets, and using long-term measurement to improve communications impact.
• Make strategic recommendations on communications priorities to support broader marketing and business goals.
• Navigate sensitive issues with confidence and contribute to strategic crisis response when needed.

What You Bring

• 7+ years of experience in communications or media relations, ideally in tech or product PR.
• A proven ability to lead projects independently and make sound decisions with minimal guidance.
• Strong media relationships and a successful track record of placing impactful stories.
• Excellent writing skills, editorial judgment, and a knack for creative, compelling storytelling.
• Demonstrated experience developing narratives that set a brand apart from competitors.
• Proven ability to lead cross-functional initiatives and influence across teams.
• Strategic thinker capable of managing programs, budgets, and long-term initiatives.
• A proactive, strategic mindset with the ability to see the big picture and connect Mozilla’s work to cultural and industry trends.
• Experience advising and supporting executives in high-stakes communications moments.
• A collaborative spirit and the ability to bring people together to produce innovative, high-impact work.
• Experience working with and managing agencies or external partners.

What You’ll Get

• Generous performance-based bonus plans to eligible employees
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting
• Quarterly all-company wellness days
• Country-specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Paid parental leave
• Employee referral bonus program
• Additional benefits (life / AD&D, disability, EAP, etc. may vary by country).

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you help make a difference in Web users’ lives and in your own.

Commitment to diversity, equity, inclusion, and belonging

We value diverse creative practices and knowledge and encourage applications from everyone, including members of equity-seeking communities. We will ensure qualified individuals with disabilities are provided reasonable accommodations during the application process and employment. For accommodations, contact [e-mail]. We are an equal opportunity employer and do not discriminate on the basis of race, religion, gender, gender identity, gender expression, color, national origin, pregnancy, disability, sexual orientation, age, or any other basis covered by law.