Senior Casualty Adjuster

Crawford & Company; Canada; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Casualty Adjuster to join their inside claims team. This remote role focuses on evaluating commercial auto and property claims, negotiating settlements, and ensuring compliance with provincial licensing requirements. The ideal candidate will bring at least six years of technical claims handling experience and possess strong analytical and communication skills. Join a forward-thinking company that values diversity and inclusion, and be part of a team that prioritizes customer relationships and effective claims management. This is a fantastic opportunity to leverage your expertise in a supportive and dynamic environment.

Qualifications

• Minimum 6 years of experience in commercial auto and property claims.
• CIP designation or working towards it is required.
• Licensed as an Independent Adjuster in home province.

Responsibilities

• Evaluate commercial auto and property claims through loss investigation.
• Negotiate settlements in accordance with provincial licensing.
• Maintain client relations and accurate billing records.

Skills

Technical claims handling

Customer service

Analytical skills

Communication skills

PC skills

Negotiation

Education

Post-secondary education in insurance

CIP designation

Tools

Office 365

Windows 10

Job description

We are currently recruiting for a Senior Casualty Adjuster to join our inside claims team to work remotely in Canada.

Responsibilities

The qualified candidate will be responsible for evaluating commercial auto and property claims through loss investigation and negotiating settlements in accordance with provincial licensing requirements, while maintaining adequate production levels and customer relationships.

1. Investigation, collection, and analysis of claims information
2. Evaluate coverage, liability, and quantum
3. Negotiate, settle, and finalize claims
4. Accurate recording, reporting, and presentation of files
5. Maintain accurate billing, and time and expense records
6. Work with manager to maintain client relations

Requirements

• Minimum 6 years of technical claims handling experience in commercial auto and property claims
• Post-secondary education in an insurance-related field is considered an asset
• CIP designation or working towards CIP designation is required
• Licensed as an Independent Adjuster with the ability to maintain a full adjusting license in your home province. Multiple provincial licenses are preferred.
• Strong computer and reporting skills, including Office 365 and Windows 10
• Team player with outstanding customer service skills
• Excellent verbal and written communication skills
• Strong analytical and mathematical abilities
• Able to manage multiple priorities
• Proficient in PC skills, including application-based skills
• Complete continuing education courses as required by Crawford and Company, your province, or professional trade associations

Additional Information

We thank all applicants for their interest in Crawford & Company; however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email us as soon as possible to make appropriate arrangements.