Senior Business Systems Analyst

OLG; Barrie; Hybrid; CAD 66,000 - 100,000; Full time

Job summary

A government agency in Ontario is seeking a passionate Senior Business Systems Analyst. This role involves partnering with stakeholders to define requirements, translating them into user stories, and ensuring alignment between technology and business goals. The ideal candidate has a minimum of five years’ progressive experience in technology environments and a background in business analysis. The role offers an opportunity to be part of a transformative team focused on enhancing customer experiences while working in a socially responsible environment.

Benefits

Freedom to innovate

Learning programs access

Public Service Pension Plan

Qualifications

• Minimum five years of experience in medium to large technology environments.
• Three years of business analysis experience.
• Competent in authoring requirements documents.

Responsibilities

• Partner with stakeholders to document business needs.
• Translate business requirements into user stories.
• Analyze the feasibility and impact of proposed solutions.

Skills

Negotiation and influence

Strategic thinking

Collaboration

Education

Understanding of Business Solution Assessment

Knowledge of Digital agile practices

Job description

Range:

66,400.00 - 99,600.00 CAD

Job Description:

Senior Business Systems Analyst

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it! Massive change is afoot in the gaming industry and beyond. Are you interested in being empowered to seize opportunities for growth; to be a part of a bold transformation to take customer success to a new level? OLG is striving to be a gaming market leader and first choice for entertainment. We are ready to take this game to the next level and need a passionate Senior Business Systems Analyst to ensure that business requirements are identified and clarified in order that the proper systems solutions can be successfully deployed. Responsible for ensuring the requirements map to a real business need that are approved by all relevant stakeholders and meet essential quality standards to meet business requirements.

YOUR ROLE IN THE GAME

Reporting to the Director Digital Solution Development, you will be empowered to:

• Partner with Product Owners and business stakeholders to elicit, clarify, and document business needs, objectives, and priorities.

• Translate business requirements into clear, concise user stories, acceptance criteria, process flows, and supporting documentation.

• Analyze and validate the feasibility, impact, and value of proposed solutions.

• Ensure alignment between technology solutions and business goals.

• Serve as a facilitator of communication between business and technical team members.

• Collaborate daily with developers, UX/UI designers, QA testers, and other Scrum team members to ensure shared understanding of requirements.

• Participate in all Scrum ceremonies, including backlog refinement, sprint planning, daily standups, reviews, and retrospectives.

• Assist the Product Owner in grooming and prioritizing the product backlog based on business value and technical constraints

• Work closely with technical partners to design solutions that meet business needs while maintaining system integrity and scalability.

• Perform systems analysis, including data mapping, workflow analysis, and integration impact assessment.

• Support development and QA teams by clarifying requirements, reviewing test cases, and validating solution functionality.

• Supports business case creation and project effort estimation for new initiatives to ensure a consistent approach is being applied.

• Develops a thorough understanding of business goals, outcomes, practices and processes to translate them into system functionality and user-requirements that define project scope and specifications

• Authors key technical documentation including NFRs, Solution Documents, Release Notes, and System Stories

• Has a strong understanding of the system architecture and is able to bring those insights forward to provide useful context in team discussions

• Performs business analysis techniques including, but not limited to:

  • Business and product requirements management (e.g. requirements traceability, baselining)

  • Enterprise analysis (e.g. workshops, surveys, benchmark studies, feasibility analysis, SWOT)

  • Requirements elicitation (e.g. process decomposition, stakeholder analysis, prototyping, story writing and story mapping)

  • Requirements analysis (e.g. process modelling, use cases, business rules, complexity, business value assessments)

  • Validation of solution fit for business (e.g. user acceptance testing, defect & issue reporting)

• Translates high-level, conceptual business strategies and objectives into user-requirements to guide development activities to provide Solution Delivery team with solution requirements

• Leads development of documentation for new and modified business policies and procedures (e.g. standard operating procedures (SOPs) and workflows) to ensure effective implementation of technology solutions in order to provide consistent quality of outputs

• Promotes architectural consistency and usability standards in the solution designs as well as incorporating business goals to streamlined user experience, understanding the customer journey and translating into user stories in order to ensure consistency

• Identifies and evaluates risks (e.g. prioritization, dependencies, constraints etc.), including providing report requirements activity status in order to ensure transparency

• Collaborates and consults with the Solution Delivery team on the solution management and design to meet the business objectives and timelines

• Communicates the business requirements, leading the review and signoff sessions with stakeholders and solutions delivery team in order to ensure alignment

• Supports the business in solution implementation, including:

  • identify possible use cases for user acceptance testing, systems testing and identifying gaps

  • providing recommendations for problem resolution and clarifying range of functions and

  • providing input or validation of the end business user training materials and knowledge transfer documentation to ensure successful transition to business as usual

• Maintains domain and industry expertise and proactively identifies opportunities for streamlining business requirements, processes and workflows through continuous improvement in order to better serve the business

• Develops partnerships with business leaders, supporting development of strategies and acting as a change agent for the application of technology; leads or participates in the development of business cases including defining key business metrics and performance measures to gauge effectiveness of tools relative to business strategies and goals

WHAT YOU NEED TO PLAY

Work experience: Minimum of five (5) years’ progressive experience in medium to large/Technology environments. Minimum of three (3) years’ of business analysis experience.

Education: Fundamental understanding in Business Solution Assessment, Requirements Analysis, Business Process Modeling and Enterprise Analysis. Competent in authoring requirements documents designed to be understood by business and where traceability to solution can be easily established. Knowledge of Digital agile practices and business and technical approaches.

Negotiation and Influence : ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker : strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & fun : inclusive and collaborative work style while creating fun and excitement in our work

Integrity and trust : do what's right and operate with transparency and openness

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success
  

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including remote work.

Equity, diversity, and inclusion are essential elements of our culture, the cornerstone to our values of respect, integrity, stewardship, and excellence. At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at www.olg.ca

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact [e-mail] if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact [e-mail], 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.