Senior Business Analyst

Thales; Ottawa; Hybrid; CAD 111,000 - 202,000; Full time

Job summary

A leading defense and aerospace company is seeking a Senior Business Analyst to drive process improvement for the AJISS program. This hybrid role requires collaboration, analytical skills, and extensive experience in business processes. The ideal candidate has over 12 years of experience, with a focus on stakeholder engagement and adaptability. Compensation is competitive, ranging from 111,710.72 CAD to 201,817.01 CAD annually.

Benefits

Extended Health and Dental coverage

Retirement Savings Plans with contributions

Paid vacation and sick leave

Employee Discounts

Qualifications

• 12+ years of experience documenting business processes and system requirements.
• Minimum 5 years leading Business Analysis activities in a large-scale project.
• Experience in business/enterprise architecture and developing business strategies.

Responsibilities

• Lead the Business Analysis team within AJISS responsible for process definition.
• Collaborate to refine processes based on user feedback and pain points.
• Deliver requirements and opportunities through analysis of existing tools.

Skills

Problem-solving

Analytic skills

Stakeholder engagement

Customer service

Adaptability

Education

University degree in Business Administration or Computer Science

Tools

LEAN methodologies

Value Stream Mapping

Job description

Location: Ottawa, Canada

This is a Hybrid role in Ottawa ON

Position Summary

Thales is looking to hire a Senior Business Analyst who will be involved in documenting and maturing processes for the Arctic and Offshore Patrol Ship and Joint Support Ship In‑Service Support (AJISS) program. The Business Analyst will contribute to the development and renewal of Value Stream Maps (VSM) using LEAN methodologies, identify areas for improvement, formulate value propositions, and work with the AJISS Team and Change Manager to adapt processes for updated technology.

Regulatory Compliance Requirements

Canada
Access to Controlled Goods
Security Clearance

Key Areas of Responsibility

• Lead the Business Analysis team within AJISS responsible for process definition and maturity;
• Collaborate to define and refine processes based on end‑user interviews/workshops or pain points gathered from within AJISS and/or the DND/RCN;
• Apply LEAN techniques, including Value Stream Mapping, to assess enterprise process maturity;
• Formulate value propositions in preparation for engagements with sponsors/customers;
• Deliver requirements, pain points and opportunities through analysis of existing tools, processes and data;
• Liaise with the AJISS Team to ensure coherence in the messaging to the AJISS Customer;
• Contribute to the development of VECPs per the approved AJISS template, including a description of the change proposal, its benefits, a cost breakdown and a general notion of value proposition;
• Recommend how to promote a collaborative and innovation culture to DND/RCN and across the AJISS Enterprise.

Basic Qualifications

• University degree in Business Administration, Computer Science or a relevant discipline;
• 12+ years of experience documenting business processes and system requirements;
• Minimum 5 years of demonstrated experience within the last 10 years leading Business Analysis activities or workshops in a large‑scale project;
• Proven problem‑solving and analytic skills with a track record of successful outcomes; recognized for ability to engage stakeholders at all levels of the organization; flexible, adaptable and willing to learn; capable of developing strong relationships across the business through excellent customer service;
• Experience in business/enterprise architecture; experience in developing business strategies; experience in a Navy or Aviation maintenance context;
• Practical experience in design thinking/design workshops.

What We Offer

• Company paid Extended Health, Dental, HSA, Life, AD&D, Short‑term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan and Well‑Being program;
• Retirement Savings Plans (RRSP, DCPP, TFSA) with a company contribution and a match to a DCPP, with no vesting period;
• Company paid holidays, vacation days, and paid sick leave;
• Voluntary Life, AD&D, Critical Illness, Long‑Term Disability;
• Employee Discounts on home, auto, and gym membership.

Why Join Us?

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Compensation

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between 111,710.72 CAD and 201,817.01 CAD annually.

EEO Statement

Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.