Senior Application Developer

Nesto; Montreal; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

A leading Canadian mortgage technology company is seeking a passionate Application Developer to join their team. The ideal candidate will have experience in AI orchestration and telephony integration, helping to shape the future of mortgage financing solutions. Responsibilities include designing and deploying AI applications and maintaining core systems. Join a diverse team dedicated to innovation and enjoy benefits such as a generous time-off policy and a premium benefits plan.

Benefits

Employee mortgage program

Generous vacation policy

Fully paid premium benefits plan

Health and wellness budget

Hybrid work option

Qualifications

• 1-4 years of experience in application administration or development.
• Strong understanding of telephony concepts.
• Experience with multiple telephony platforms is a plus.

Responsibilities

• Design and build agentic AI solutions for telephony.
• Create seamless integrations between business units.
• Build and maintain direct-to-consumer applications.
• Ensure stability of core telephony systems.
• Take ownership of projects from concept to completion.

Skills

Application administration

AI orchestration

Telephony integration

Strong communication skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science or related field

Tools

Zapier

Five9

Twilio

Salesforce

N8N

Job description

Our mission is to provide a positive, empowering, and transparent property financing experience that is simple from start to finish. Our team consists of skilled technology experts, caring mortgage specialists, and a diverse marketing team, all working together to lead change in the mortgage industry.

At nesto, we’re proud of

• Our clients love our positive, empowering, and transparent mortgage financing experience. Our 4.5-star Google reviews talk by themselves!
• We won the 2023 & 2024 CLA Lender of the Year award, recognizing our excellence in lending services.
• We are a B Corp certified organization, highlighting our dedication to making a positive impact on our society and our planet.
• Our highly skilled, diverse, and collaborative team, makes everything possible!
• Our Mortgage Cloud platform gives financial institutions full access to nesto’s proprietary technology, powering a better client experience, from start to finish.

About the role

Come shape the future of real estate and finance with us! We’re seeking a passionate and gritty Application Developer (Associate to Senior) to join our team and help us build the next generation of AI-powered applications. If you have a knack for creating intelligent, high-integration systems and are ready to "build and run your own ship," this is your chance.

The ideal candidate has extensive experience with intelligent architecture, especially in complex, high-integration environments. You should be comfortable working with a variety of platforms and technologies, including:

Agentic Ai/Orchestration/Telephony:

Five9, Zapier, Agentic AI (Vapi, Retell, 11 Labs), Twilio, and N8N

Data Tools:

BigQuery and Tableau.

Your passion for technology and its potential to solve real-world problems will be a key driver in your success. If you're a proactive builder who thrives in a dynamic, fast-paced setting, we want to hear from you.

What you’ll be doing

• Pioneer Agentic AI: Design, build, and deploy agentic AI solutions, focusing on sophisticated telephony integrations and architecture. Your work will directly enhance our customer and agent interactions.
• Orchestrate Integrations: Create seamless integrations between and within business units to improve operational efficiency. You'll leverage AI to orchestrate these processes, ensuring effective data flow and output across the entire organization.
• Develop Next-Gen Applications: Build and maintain our suite of direct-to-consumer and internal applications, with a strong focus on using AI to drive new features and functionality.
• Maintain Critical Systems: Ensure the stability and performance of our core telephony and Salesforce architecture. You'll be responsible for the health of these vital systems, providing a solid foundation for our growth.
• Innovate and Lead: Take ownership of your projects from concept to completion. You’ll have the autonomy to "build and run your own ship," contributing meaningful projects that shape our technological future.
• Translate business requirements for more complex technical cases and create complex tickets for the Salesforce team using your background in computer science/engineering
• Identify, scope and build key business opportunities for revenue growth by analyzing potential technical stack deployments (improved conversion, improved productivity/quality etc.)
• Advocate for both internal and external customers through technology design of key processes, ensuring a seamless customer/agent journey

Who we are looking for

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Engineering or Science
• Minimum of 1-4 years of experience in application administration/development, integrations management or technical growth operations
• Strong understanding of Ai orchestration including tools to accomplish it like Zapier, N8N, etc.
• Strong understanding of telephony concepts, protocols, and technologies, including SIP, VoIP, ACD, IVR, outbound calling and call routing is a plus
• Experience with telephony platforms such as Five9, Avaya, Cisco, Genesys, Twilio or Salesforce (or similar systems) is a plus
• Proficiency in database relationships and relation to orchestration
• Excellent communication skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
• Strong problem-solving skills and attention to detail, with a proactive approach to identifying and resolving issues.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.

What we offer

• Contribute directly to shaping the experience that modernizes the Canadian mortgage industry.
• Take advantage of nesto's employee mortgage program that provides our employees with the best, exclusive, preferred low rates.
• Benefit from a generous time-off policy including 4 weeks vacation per year.
• Enjoy a premium benefits plan fully paid by nesto, including a top-class insurance plan and unlimited access to telemedicine and mental health service, for you and your family.
• Access to an annual health and wellness budget.
• Seize the possibility of working in a hybrid mode. We have beautiful offices in downtown Montreal (Peel Station) and our spaces are dog-friendly!

Diversity & Inclusion

At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of colour, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.