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A cutting-edge marketing agency is looking for an AI Engineer to join their Innovation Team in Toronto, Canada. This role requires at least 8 years of experience in machine learning and AI integration. As part of the team, you will design AI architectures, collaborate closely with various stakeholders, and lead projects to develop intelligent tools that enhance marketing strategies. This position offers a fully remote work environment, competitive compensation, and opportunities for career advancement.
Mod Op is redefining how marketing gets done. We’re building AI-enabled solutions that transform creativity, strategy, and execution. We are reimagining how the agency-client and business-consumer/client value equation looks, feels and delivers unforgettable experiences and services at scale.
As an AI Engineer on Mod Op’s Innovation Team, you’ll help build the future of marketing by combining data, behavioral insights, and cutting‑edge AI technology to create intelligent tools and agents that elevate creativity, drive efficiency, and unlock growth for global brands.
You’ll work alongside strategists, data scientists, creatives, and technologists to design and deploy bespoke AI solutions that scale across industries like CPG, entertainment, food & beverage, and B2B. Your curiosity about human behavior and your drive to experiment will power innovations that reshape how customers discover, engage with, and buy products and services.
This is not a lab role. It is a build, test, learn, and ship role. You’ll help Mod Op and our clients evolve faster, smarter, and more humanly.
Design comprehensive AI system architectures, taking responsibility for selecting models (e.g., LLMs, traditional ML, or hybrid approaches), determining the use of RAG versus fine‑tuning or agentic workflows, and overseeing data pipelines, vector stores, orchestration, and observability.
Proactively assess scale, latency, cost, and reliability tradeoffs, collaborating with IT to devise solutions and monitoring tools to prevent issues before they arise.
Partner with product, strategy, and executive stakeholders to define the problems at hand, transform ambiguous goals into specific solutions and requirements, and establish and promote shared success metrics.
Work alongside UX/UI and Solution Architects to create and implement evaluation criteria for AI outputs (such as quality, bias, drift, and hallucinations) throughout the design, prototyping, development, and production phases.
Take ownership of and document data privacy, security, and compliance considerations, including establishing clear guidelines on issues such as prompt injection, IP leakage, bias, brand risks, model limitations, failure modes, and established human escalation paths.
Evaluate cost‑to‑value tradeoffs, incorporating active optimization of token usage, caching strategies, and model routing, while also considering future growth plans.
Provide strategic insights on roadmaps and intellectual property, identifying reusable patterns that can add value or evolve into platforms, internal tools, and future features based on existing IP.
Stay at the frontier of AI innovation, exploring emerging models, frameworks, and integrations that enhance our marketing ecosystem.
Mod Op, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.