Self Checkout Attendant

Walmart; Port Coquitlam; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail store in Port Coquitlam is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers using self-service checkouts. This role includes maintaining the cleanliness of the area, educating customers on self-service options, and ensuring a smooth checkout experience. Candidates must be 16 years or older. This position starts at $18.00 per hour, with pay determined based on relevant experience.

Qualifications

• Must be 16 years old or older.
• Ability to provide exceptional customer service in a retail environment.

Responsibilities

• Maintain cleanliness and organization of the self-service area.
• Educate customers on self-service options.
• Monitor customer activities for assistance.
• Respond to EAS alarms appropriately.
• Call Customer Service Manager for cash or technical issues.

Job description

Position Summary

Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

• Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
• Educates customers on the correct and efficient use of self-service options, when applicable.
• Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
• Observes the activities of a customer to determine when and if assistance is needed.
• When self-service interventions and quality checks are required, politely explains the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
• Demonstrates knowledge about responding to EAS alarms and filling out the “Failure to Deactivate” Log.
• Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Returns Scan & Go scanners to their home after use.

Compensation

The minimum rate of pay for this position starts from $18.00. Rate of pay will be determined based on relevant experience.

Le taux horaire minimum pour ce poste débute à 18.00 $. Le taux horaire sera déterminé en fonction de l’expérience pertinente.

Minimum Qualifications

Age – 16 or older.

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2150 Hawkins St, Port Coquitlam, BC V3B 0G6, Canada

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