Security & Smart-Home Systems Specialist

Intello Technologies Inc.; Burnaby; On-site; CAD 50,000 - 74,000; Full time

Job summary

A technology solutions company is seeking a Security Delivery Professional for its team in Canada. In this role, you will install and repair complex alarm systems while providing exceptional customer service. Strong technical skills in troubleshooting and customer relationship management are critical to succeed. The ideal candidate will possess a valid driver's license and have flexibility in scheduling, as the role may require working at heights and in various conditions. Competitive salary and benefits are offered.

Benefits

Comprehensive total rewards package

Flexibility to work in-office or virtually

Generous pension and share purchase programs

Qualifications

• Previous experience providing exceptional customer service is essential.
• Experience in security/alarm installation is an asset.
• Ability to handle a physically demanding workload with heavy lifting.

Responsibilities

• Install and repair complex residential and business alarm systems.
• Educate customers on smart-home automation technology.
• Troubleshoot customer issues using strong computer and networking skills.

Skills

Customer relationship management

Technical troubleshooting

Physical stamina

Communication skills

Team collaboration

Adaptability

Education

Post-secondary education in electronics, computers/IT or similar

Security Systems Technician Trades Qualified (TQ) certification

Electrical FSR designation

Job description

A technology solutions company is seeking a Security Delivery Professional for its team in Canada. In this role, you will install and repair complex alarm systems while providing exceptional customer service. Strong technical skills in troubleshooting and customer relationship management are critical to succeed. The ideal candidate will possess a valid driver's license and have flexibility in scheduling, as the role may require working at heights and in various conditions. Competitive salary and benefits are offered.