Security Officer

Gateway Casinos and Entertainment Limited; North Bay; On-site; CAD 80,000 - 100,000; Part time

Job summary

A prominent gaming and entertainment company in North Bay is seeking a part-time Security Officer to oversee security operations throughout the casino. The ideal candidate will have strong customer service skills, experience in a security role, and the ability to manage various tasks in a dynamic environment. This role offers competitive pay at $22.02/hour with growth opportunities and benefits for full-time employees.

Benefits

Full benefits package for full-time employees

Retirement savings plan

Family and friends discounts

Development and training opportunities

Qualifications

• Minimum 6 months experience in a security role.
• Current First Aid/CPR certification required.
• Ability to obtain registration as a Category 2 Gaming Assistant.

Responsibilities

• Maintain a presence on the gaming floor and respond to guest inquiries.
• Control access to the facility and sensitive areas.
• Monitor alarm panels and conduct investigations.

Skills

Customer service

Detail-oriented

Analytical skills

Communication skills

Judgment

Job description

Overview

Description of the role: Security Officer at Gateway Casinos & Entertainment. Job Type: Part-Time (Regular). Salary: $22.02/h. The role involves overseeing security throughout the casino to ensure guests and employees are secure, delivering a calm, safe environment, protecting the company from theft and fraud, and delivering strong customer service. You will work under provincial gaming regulations and comply with all applicable laws, policies and procedures. This opportunity offers potential for career growth with a benefits package and competitive salary for full-time employees.

Responsibilities

• Maintain a presence on the gaming floor and respond to guest inquiries quickly.
• Control access to the facility and sensitive areas.
• Monitor alarm panels, control and issue keys.
• Write reports, maintain a daily log, and conduct investigations.
• Provide first aid and medical attention as required.

What You Bring

• Minimum 6 months experience in a security role.
• Proven, high level of customer service.
• Detail-oriented and organized nature.
• Solid analytical and communication skills, both written and verbal.
• Current First Aid/CPR certification.
• Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming Commission of Ontario.
• Sensitivity in dealing with people and proactive in providing solutions.
• Good judgment and understanding of casino operations.
• Experience with computers and surveillance equipment.
• Ability to work flexible hours, evenings, and weekends.
• Smart Serve (Ontario) certificate prior to start date.
• Ability to stand and walk for long periods.
• Capacity to physically restrain and secure individuals using prescribed techniques.
• Social perceptiveness and good vision to identify people.

Benefits

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Why Work With Us?

Gateway celebrates and empowers our team members, who make it possible. A career at Gateway means working with great people, being recognized for your unique contribution and opportunities across 27 locations. Employees benefit from ongoing training and leadership programs in a dynamic and fun environment.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway employs thousands and offers numerous gaming, dining, and hospitality experiences. For more information, visit www.gatewaycasinos.com.

Apply Now

Not the right fit this time? Follow us on our careers social media pages. Gateway is a proud equal opportunity employer committed to Respect, Integrity, Team-Work and Exceptional Customer Service. If you require accommodation during the recruitment and selection process, please let us know.